Overview
Full Time
Skills
Art
Organized
Communication
Customer Support
FOCUS
Information Technology
Information Security
Design Documentation
Management
Technical Support
Microsoft Windows
IOS Development
Android
Operating Systems
Computer Science
Active Directory
Microsoft Exchange
Microsoft Outlook
ActiveSync
WebEx
Skype
Videoconferencing
Wireless Networking
Emerging Technologies
Computer Hardware
Executive Support
Insurance
Life Insurance
ITAR
SAP BASIS
Job Details
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
EXECUTIVE IT SUPPORT SPECIALIST
SpaceX is looking for an Executive IT Support Specialist to provide world-class support to our executive team. This person will ensure that executives have state-of-the-art, always-on, always-working IT solutions. To be successful, this person must be self-directed, motivated, organized, and results-driven. This person must have excellent listening skills and is required to have excellent oral and written communication skills. As a motivated technologist, this person must understand current technologies and must be continuously exploring and experimenting with new technologies.
RESPONSIBILITIES
BASIC QUALIFICATIONS:
PREFERRED SKILLS AND EXPERIENCE:
ADDITIONAL REQUIREMENTS:
COMPENSATION AND BENEFITS:
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.
ITAR REQUIREMENTS:
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to
EXECUTIVE IT SUPPORT SPECIALIST
SpaceX is looking for an Executive IT Support Specialist to provide world-class support to our executive team. This person will ensure that executives have state-of-the-art, always-on, always-working IT solutions. To be successful, this person must be self-directed, motivated, organized, and results-driven. This person must have excellent listening skills and is required to have excellent oral and written communication skills. As a motivated technologist, this person must understand current technologies and must be continuously exploring and experimenting with new technologies.
RESPONSIBILITIES
- Provide high-level customer support with a focus on ownership and follow-through with every interaction
- Work closely with the corporate Information Technology, Applications, and Information Security teams to ensure enterprise solutions will enable the executive team
- Design, document, deploy, and support a wide range of technologies used by the executive team
- Manage schedules and provide after-hours and weekend support when necessary
BASIC QUALIFICATIONS:
- 3+ years of experience in enterprise IT support
- 1+ years of experience in executive IT support
- Experience with Windows, OS X, iOS, and Android operating systems
PREFERRED SKILLS AND EXPERIENCE:
- Bachelor's degree in computer science or engineering
- Experience with Microsoft Active Directory, Microsoft Exchange Server, Microsoft Outlook, ActiveSync, Microsoft SharePoint Server, and Lync/Office Communicator
- Experience with WebEx, Skype, Zoom, and other video conferencing technologies
- Strong general computer technology skills
- Demonstrated knowledge in both wired and wireless network technologies
- Due to the high visibility of this position, excellent written, verbal and phone communications skills
- Knowledge of emerging technologies (latest and greatest hardware/software)
- Experience working with and supporting an executive client group
- Ability to prioritize executive support issues above all else
- Ability to make independent judgment calls to resolve urgent and critical matters
- Ability to provide lightning-speed response to all executive support requests
- Can-do attitude, defaulting to "yes, we will figure out a way"
- Desire to not rest until problems are solved
- Ability to proactively test for possible failure scenarios and consider edge cases
ADDITIONAL REQUIREMENTS:
- Willing to work overtime and weekends when needed
- Ability to lift 30 lbs. unassisted
COMPENSATION AND BENEFITS:
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.
ITAR REQUIREMENTS:
- Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.