Overview
On Site
USD 70,000.00 per year
Full Time
Skills
Vehicle Insurance
Problem Solving
Technical Support
Help Desk
Issue Tracking
Microsoft Office
Management
Active Directory
JIRA
Insurance
SAP BASIS
Job Details
A leading auto insurance company based in Smyrna, GA is seeking a Help-Desk Support Specialist for a full-time, hybrid opportunity. This role is perfect for someone looking to join a fast-paced IT team and be able to work with highly skilled team members. Candidates will be on-site 4 days/week.
This is a great opportunity for someone who enjoys solving problems and wants to grow their IT career. In this role, you will be the first point of contact for troubleshooting, handling tickets, and maintaining user accounts. The ideal candidate will have experience with Active Directory, Office 365, and Jira. You will play a key part in helping the teams stay productive and connected to customers with reliable IT support.
Required Skills & Experience
4+ years of experience in a help-desk technician or similar role
Direct experience with Active Directory
Experience with Jira or a similar ticketing system
4+ years with Office 365
What You Will Be Doing
Daily Responsibilities
Hands-On troubleshooting
Manage user accounts, permissions, and security groups within Active Directory
Track and resolve support requests through Jira
The Offer
Salary: $70,000
You will receive the following benefits:
Medical, Dental, and Vision Insurance
Paid Time Off (PTO)
Applicants must be currently authorized to work in the US on a full-time basis now and in the future. No sponsorship is available.
This is a great opportunity for someone who enjoys solving problems and wants to grow their IT career. In this role, you will be the first point of contact for troubleshooting, handling tickets, and maintaining user accounts. The ideal candidate will have experience with Active Directory, Office 365, and Jira. You will play a key part in helping the teams stay productive and connected to customers with reliable IT support.
Required Skills & Experience
4+ years of experience in a help-desk technician or similar role
Direct experience with Active Directory
Experience with Jira or a similar ticketing system
4+ years with Office 365
What You Will Be Doing
Daily Responsibilities
Hands-On troubleshooting
Manage user accounts, permissions, and security groups within Active Directory
Track and resolve support requests through Jira
The Offer
Salary: $70,000
You will receive the following benefits:
Medical, Dental, and Vision Insurance
Paid Time Off (PTO)
Applicants must be currently authorized to work in the US on a full-time basis now and in the future. No sponsorship is available.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.