Fire Alarm Service Technician Lead

Overview

On Site
USD 28.00 - 38.00 per hour
Full Time

Skills

Customer Satisfaction
Repair
Documentation
Customer Service
Management
Effective Communication
Teamwork
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law

Job Details

Job Title: Fire Alarm Service Technician Lead

Position Summary:
We are seeking an experienced Fire Alarm Service Technician to join our team. This role involves traveling to customer sites to diagnose and repair fire alarm system issues. The ideal candidate will have strong technical skills, a commitment to customer satisfaction, and the ability to work independently and efficiently.

Key Responsibilities:
  • Diagnose and resolve fire alarm system issues
  • Troubleshoot and repair circuit faults, including ground faults and open circuits
  • Replace malfunctioning devices and panel components
  • Modify fire alarm programming as needed
  • Communicate findings and solutions to customers
  • Complete detailed documentation for each service call
  • Coordinate with the Service Manager to ensure timely and efficient service
  • Deliver excellent customer service to maintain high satisfaction levels

Qualifications:
  • Minimum of 4 years of experience in fire alarm service
  • Familiarity with various fire alarm panels (Gamewell FCI, Firelite, Silent Knight preferred)
  • Experience programming fire alarm panels
  • NICET Fire Alarm Systems certification preferred
  • Strong interpersonal and time management skills
  • Effective communication and teamwork abilities
  • High school diploma or equivalent required

Pay and Benefits
The pay range for this position is $28.00 - $38.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Raleigh,NC.
Application Deadline
This position is anticipated to close on Nov 11, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group