Overview
On Site
USD 55.00 - 60.00 per hour
Full Time
Skills
Value Engineering
DevOps
Business Intelligence
Microsoft Power BI
Project Management
Management
Customer Support
Communication
FOCUS
Cascading Style Sheets
.NET
Data Quality
SCL
Change Management
Research
Reporting
Microsoft Azure
Process Improvement
Finance
Forecasting
Onboarding
Insurance
Taxes
Life Insurance
Business Transformation
Law
Job Details
Program Manager / (Azure DevOps / BI Knowledge/Experience Required) / 100% Remote / (12 Month Contract)
Top Required Skills (Priority Will Be Given To Candidates That Have Experience With The Following Skills)
Job Description
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected
classification. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
Pay and Benefits
The pay range for this position is $55.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on May 30, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Top Required Skills (Priority Will Be Given To Candidates That Have Experience With The Following Skills)
- Must be able to support Pacific Standard Time business hours (You've supported PST Business hours before)
- Azure DevOps (Must Have knowledge/experience)
- BI Knowledge/Experience (Must Have)
- Proven experience analyzing data and generating reports (Power BI)
- Project Management Experience - Proven experience managing/owning projects
- Customer Obsession - Strong experience in Customer Journey, Customer Success, Customer Support
- Must possess top notch communication skills to be successful in this role
Job Description
- You will be responsible for and focus on customer impact, customer journey and support experience for new net features and service changes.
- You will partner and communicate with a broad set of stakeholders from Engineering, Supportability, Delivery teams to Finance to ensure support experience is consistent with CSS guidelines.
- Participate in support intake and CSS onboarding process
- Own and drive support impact discussion for all net new releases and service changes
- Drive process and data quality within SCL process
- Participate in design and execute Change Management and Communications Plan
- Perform research, gather information from Identity stakeholders ( all up) to identify impact and support volume
- Produce regular reporting/insights/ documents for Delivery, Supportability, and Identity LT
- Draft communications on progress and results
- Drive processes alignment ( with other Azure technologies) and process improvement for all Identity retirements
- Engage with Finance contacts to provide quarterly support volume forecast
- Participate in onboarding and offboarding process for offerings
- Perform operational tasks as required
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected
classification. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
- Medical, dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health and Dependent Care Spending Accounts (HAS & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time off/Leave (PTO, Vacation, or Sick Leave)
Pay and Benefits
The pay range for this position is $55.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on May 30, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.