Sr Analyst, Data Analytics - Technical Operations

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Dallas - TX
Requisition ID: 79584

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This position is a member of the Cabin and Regulatory Standards organization within Technical Operations.
• The ideal candidate for this role will work with Cabin and Interiors Engineering groups as well as the Regulatory Standards and Certification teams to help identify trends, report on KPIs and produce reports that will help focus on improving product ownership, reliability and accountability.
• The candidate must possess strong analytical skills, excellent written and verbal communication skills, streamline processes, work well under pressure, quickly, and in the midst of competing priorities.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Work across functional teams to define and develop analytics and reporting requirements
• Create dashboards using data expressions & visualizations which are aligned to strategic goals and operational initiatives
• Define and implement data querying expressions and techniques using, for example, PowerBI, MS Excel, Excel Power Pivot and Tableau for analysis and visualization of data and insights
• Manipulate and analyze complex, high-volume, high-dimensionality data from varying sources (internal and external) using a variety of tools and data analysis techniques
• Create data models that build relationships between various data sets
• Identify data sources that will help meet the analytic & reporting goals
• Work with the business units and third-party vendors to evaluate the quality of different data sources and validate data accuracy and integrity
• Ability to sit for prolonged periods of time while operating a computer
• Ability to maintain satisfactory performance and attendance

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Management Information Systems, Data Analytics, Data Science, Information Design, Computer Science or related discipline, or equivalent work experience
• 3 years of experience in data analysis and visualization, solving analytical problems using quantitative approaches
• 2+ years of experience designing and developing visualization solutions using PowerBI, Tableau, or equivalent enterprise data visualization software
• Experience in programming languages and statistical/data tools (e.g. Python, R)

Preferred Qualifications- Education & Prior Job Experience

• Exceptional problem solving technical and data analysis skills
• Advanced SQL or Oracle skills
• Microsoft Office Suite (Excel, PowerPoint, Vision) experience and strong understanding of data relationships
• 2+ years of program management experience, including defining and clarifying requirements, monitoring project
• Working knowledge of large data manipulation and data mining
• Experience in developing and deploying machine learning models is a plus

Skills, Licenses & Certifications

• Data analysis and visualization
• Experience in programming languages and statistical/data tools (e.g. Python, R)
• Experience with visualization tools (e.g. Tableau, PowerBI)
• Excellent communications (written and oral), interpersonal, and problem-solving skills with a track record as a problem solver and an effective team player
• Proven ability to build and facilitate relationships at all levels of the organization, both internally and externally
• Have attention to detail and an ability to organize and prioritize workload
• Flexible person with the ability to manage stressful situations and adapt to changing environments
• Ability to consults with technical peers and management and collaborate on the best solution to be implemented
• Strong organization, time management and task prioritization skills
• Outstanding communications skills with both technical and non-technical colleagues
• Ability to manage multiple projects simultaneously to meet objectives and key deadlines
• Be self-driven, and show ability to deliver on ambiguous projects with incomplete or dirty data
• Ability to work in a team environment that promotes collaboration

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Cities: Dallas - TX
Requisition ID: 79584