Digital Content Strategist

Software Resources has an immediate, contract job opportunity for a Digital Content Strategist with a major corporation in Orlando, FL. On-site Monday - Thursday, Remote Friday.
Position Summary:
The Digital Experience Specialist is responsible for managing the transition and creation of digital content between multiple platforms, were the primary focus on migrating content from SharePoint to service now. This role emphasizes content strategy, development, and optimization to ensure seamless, engaging, and accessible digital experiences for internal stakeholders.
Key Responsibilities:

• Lead the migration of intranet content and team sites from SharePoint to ServiceNow, ensuring consistency, usability, and compliance with brand and accessibility standards.
• Collaborate with Communications, Legal Operations, HR, IT, and other business units to gather requirements, define content strategies, and implement digital solutions.
• In partnership with Legal and Communications, design and maintain intuitive, user centered layouts and navigation structures and service knows employee center or equivalent portals.
• Develop and manage digital content, including landing pages, knowledge articles, and targeted communication.
• Support change management and training efforts by creating documentation, guided tours, and communication plans for new digital features and transitions. Ensure compliance with data privacy, accessibility (WCAG), and corporate governance standards.
• In partnership with Business Analyst and PM, coordinate UAT with stakeholders.

Qualifications:

• Bachelor's degree in Communications, Digital Media, UX design, Information Systems, or a related field
• Three plus years of experience in digital content management, and intranet administration, or digital communications.
• Hands on experience with SharePoint (required), ServiceNow a plus (specifically Employee Center or Knowledge Management modules).
• Strong understanding of UX principles, content strategy and digital accessibility.
• Excellent written and verbal communication skills with a keen eye for detail.
• Proficiency in HTML/CSS and familiarity with design systems or UI builders is a plus.

Preferred Skills:

• Experience with enterprise change management organizational communications.
• Familiarity with agile methodologies and digital project management tools (i.e., Jira, Trello).
• Ability to work cross functionally and management multiple priorities in a fast-paced environment.

About Software Resources
Software Resources, founded more than 3 decades ago, is a trusted staffing partner specializing in Technology (IT, Creative, & Marketing), Finance, & Accounting placements. We work with companies nationwide that need skilled professionals and connect them with candidates like you looking for the right opportunity.

We are always looking for professionals at all experience levels and in various specialties to meet our clients' hiring needs. As a member of our team, you will have access to benefits including medical, dental, and vision coverage, a 401(k) with company match, short-term disability, life insurance with AD&D.

If this position fits interests you, we encourage you to apply