Overview
Skills
Job Details
Job Title Managed Services System Administrator with Managed Services Lite Experience
Location Harrisburg, PA (remote)
Duration 12+ months
Interview Process Skype
The Skills and Experience:
- 2+ Years: Managed Services System Administration experience
- Hosted application environments: Managed Services (MS), Managed Services Lite (MSL), Co-location (Colo), Cloud services, Secondary Data Center (SDC)
- Knowledge of server, storage, and licensing sizing
- Proficiency in ServiceNow or similar ITSM tools
- Experience drafting solution proposals including hardware/software/service configurations and cost models
- Strong with technical and business documentation, Preparing and maintaining status reports, Creating technical contact resource lists
- Ability to track and document proposal approvals and deployment progress
- Experience conducting/documenting infrastructure sizing/analysis, migration/integration timelines, cost estimations, risk/compliance assessments
- Managing change management requests in an enterprise environment
- ITIL v4 Certification is highly desirable