Depot Technician

Overview

On Site
USD 25.00 per hour
Full Time

Skills

Recruiting
Project Management
Preventive Maintenance
Performance Management
A+
Conflict Resolution
Problem Solving
Communication
Microsoft Office
Microsoft SCCM
OSD
Disk Imaging
Active Directory
iPad
Tablet
Cellular
Reporting
Shipping
Inventory
Laptop
Computer Hardware
Management
Repair
Dell
Procurement
Regulatory Compliance
Documentation

Job Details

Date Posted: 06/20/2025

Hiring Organization: Rose International

Position Number: 484470

Industry: Consumer Services

Job Title: Depot Technician

Job Location: Springville, UT, USA, 84663

Work Model: Onsite

Shift: 7:00 am to 3:30 pm M-F

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 3

Min Hourly Rate($): 25.00

Max Hourly Rate($): 25.00

Must Have Skills/Attributes: Active Directory, Communications, Documentation, Imaging, Troubleshooting

Experience Desired: Troubleshoot and diagnose device issues for laptops, desktops, and tablets, (1 yrs); Reporting to include Inventory, Shipping, Returns, Orders, Repairs (1 yrs)

Required Minimum Education: High School Diploma or equivalent

Preferred Education: Associate's Degree

Required Certifications/Licenses: A+ certification or equivalent work experience

Job Description
Required Education:
Preferred but not required two (2) year degree or equivalent experience.
A+ certification or equivalent work experience in Depot/Workstation support.
Estimated Start Date:
7/14/2025

Required Qualifications/Skills/Experience:
Problem solving and troubleshooting abilities.
Excellent communication, documentation, and written skills.
Experience with XenMobile or other Mobile management software a plus.
Experience using Office 365 suite.

Required Technical Skills:
SCCM OSD, Imaging, or similar desktop imaging technology.
Troubleshoot and diagnose device issues for laptops, desktops, and tablets.
Active Directory experience.
PC and Apple Mac set up and support experience.
iPad and Tablet setup, OS updates, and wiping of the device.
Manage cellular activations of mobility assets (request activations, reassignments, cancelations).

Additional Info:
Asset Reporting to include Inventory, Shipping, Returns, Orders, Repairs, etc.
Work Order and ticket handling. Maintain queues, communicate, fulfill.
Cycle counts of Depot inventory (devices and peripherals).
Pack and ship devices and kits (devices + peripherals) to end users; involves lifting and moving PCs, large monitors, etc.
Troubleshoot software or hardware issues.
Repair and maintain desktops, laptops, and other hardware in the environment, including reimaging and internal component replacements.
Manage and track devices sent to 3rd parties for repair.
Order parts as needed, both under warranty from Dell and other Vendors and out of warranty using ADT's procurement system.
Ensure compliance with established standards, policies, and configuration guidelines.
Maintain a comprehensive repository for documentation and update as needed.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**


Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.


California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.


Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.