Senior HRIS Analyst, Payroll, Benefits, Workforce Management

Overview

Job Purpose

Are you ready to take your HRIS expertise to the next level in a strategic, high-impact role? Join a dynamic team where your functional knowledge, communication skills and collaborative mindset will drive meaningful improvements in payroll, benefits, and workforce management. This is your opportunity to contribute to enterprise-wide success, grow professionally, and make a measurable difference.

The Senior HRIS Analyst serves as a strategic and technical expert responsible for configuration, maintenance, and enhancement of the Human Resource Information Systems (HRIS), with a focus on global payroll, benefits and workforce management modules. This role ensures the HR system support business objectives by delivering accurate data, streamlining processes, and enabling compliance with regulatory requirements. The analyst collaborates with various HR, HRIS, and IT teams to troubleshoot issues, implement system upgrades, and provide data-driven insights to support decision-making.

Responsibilities

• Serve as the functional lead for payroll and support the lead team members for benefits and workforce management to ensure cohesive system support and serve as backup when needed.
• Build strong partnerships with payroll, benefits, HR business partners, and HR operations to understand strategies, processes, goals, and regulatory changes across US, Canadian, and UK payrolls, US benefits, and global workforce management.
• Configure and maintain payroll, benefits, and workforce management modules in the HRIS based on business requirements.
• Develop and maintain reports for data analysis, auditing, and user reporting across functional areas.
• Collaborate with backup team members to ensure alignment and continuity in payroll configuration and reporting.
• Partner with technical HRIS team members on system integrations, complex reporting, security roles, and other technical functions.
• Maintain and contribute to documentation for system configurations and processes.
• Promote cross-functional understanding of HRIS configurations and reporting to ensure consistent enterprise-wide support.
• Evaluate new and updated system features; recommend roadmaps, testing plans, and implementation strategies.

Knowledge and Experience

• In-depth knowledge of HRIS systems (e.g., Oracle Cloud HCM, UKG Pro, Workday, Dayforce), with a focus on payroll, benefits and workforce management.
• 5+ years of experience implementing or managing payroll modules, preferably with Oracle Cloud HCM or UKG Pro, and experience with US multi-state, Canadian, and UK payrolls.
• 3+ years of experience managing benefits and workforce management modules in HRIS systems.
• Strong understanding of payroll compliance and processes in the US, Canada, and UK, including tax regulations, statutory reporting, and year-end processing.
• Familiarity with US benefits programs (e.g., health and welfare, retirement, leave) and related compliance (e.g., ACA, COBRA, HIPAA, ERISA).
• Knowledge of global timekeeping, scheduling, and labor tracking systems, including time off and absence plans.
• Proficiency in reporting tools such as Excel, HRIS report writers, and BI tools (e.g., Power BI, Tableau).
• Experience in system configuration, testing, troubleshooting, and documentation.
• Understanding of HR-IT collaboration, including system integrations, data security, and access management.
• Familiarity with project management methodologies (Agile, Waterfall) and experience leading and contributing to HRIS projects.

Key Abilities

• Analyze complex data and system configurations to identify issues, trends, and improvement opportunities.
• Troubleshoot and resolve system issues effectively and recommend effective solutions.
• Communicate technical and non-technical concepts clearly to both technical and non-technical audiences, including both written and verbal communications.
• Collaborate cross-functionally with HR, payroll, benefits, IT, and vendors to align system functionality with business needs.
• Consistently maintain high accuracy, especially when handling sensitive employee data and configurations.
• Adapt to dynamic environments and changing priorities, especially during system upgrades, acquisitions, and regulatory changes.
• Create clear documentation and train others on system functionality.
• Align HRIS capabilities with organizational goals and recommend strategic enhancements.
• Utilize critical and creative thinking skills in problem-solving and solution building.

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.