Overview
Skills
Job Details
- Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration pertaining to Dep cloud applications and other custom SharePoint on-premises and cloud solutions
- Have expertise and experience with working with Power Apps platform to deliver business change
- Design, develop, and implement GenAI-driven solutions using Copilot and Copilot Studio
- Experience of working in both Agile and Waterfall development models and able to recommend difference approaches based on the specific project outcomes
- Provide technical support for SharePoint and PowerApps users, including troubleshooting issues and providing solutions
- Work with users to gather requirements, design solutions, and deploy new PowerApps applications or SharePoint Online features
- Collaborate with IT teams and other departments to ensure proper integration of SharePoint and PowerApps with other tools and systems
- Provide simple training / how-to documentation for business users and be able to coach lead users through new ways of working
- Experience developing new PowerApps model and canvas driven apps as well as enhancing existing apps
- Have expertise and experience with HTML 5, .Net Framework, C#, ASP.Net, MVC, Entity Framework, CSS 3, SharePoint Server 2019, JavaScript, and RESTful application design
- Be required to provide technical documentation to include, but not limited to, governance and instructional documentation
- Develop workaround solutions as appropriate
- Monitor and assess current systems and recommend enhancements, as needed, based on data gathered
- Act as technical resource for other IT analysts and business units by resolving complex cloud systems problems pertaining to web application design, deployment, and/or support
- Diagnose and resolve problems related to applications and systems for which the Cloud Services team is responsible
- Escalate complex problems to other internal IT groups, or vendors for resolution
- Install, configure, test, monitor, and maintain systems and application software and peripherals for users; install and configure servers required for designed solutions
- Adhere to corporate information security guidelines and promote information security among coworkers
- Qualified candidate will be responsible for performing root cause analysis and resolution
- Perform other duties and special projects as assigned
Key Roles and Responsibilities
- Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration pertaining to dep cloud applications and other custom SharePoint on-premises and cloud solutions
- Have expertise and experience with working with Power Apps platform to deliver business change
- Design, develop, and implement GenAI-driven solutions using Copilot and Copilot Studio
- Experience of working in both Agile and Waterfall development models and able to recommend difference approaches based on the specific project outcomes
- Provide technical support for SharePoint and PowerApps users, including troubleshooting issues and providing solutions
Required Skills
- Microsoft 365 Power Platform (PowerApps and Power Automate(Flow))
- Skilled in SharePoint 2019 and SharePoint Online
- Skilled in one or more relevant development languages
- .Net Framework (ASP.net, ADO.net)
- Microsoft Co Pilot
Education Requirements
- A bachelor s degree in information technology systems, computer science; or related field and eight (8) years of experience in information technology systems or related area
- Or an associate's degree and ten (10) years of experience in information technology systems or related area
- Or a high school diploma and twelve (12) years of experience in information technology systems or related area.
Preferred Skills
- Experience in projects involving PCI/ NIST/Pub1075 security implementations and / or audits.