Overview
Skills
Job Details
IT Field Service Manager
Our client is seeking an experienced IT Field Service Manager to lead a large, dynamic team focused on delivering high-quality endpoint support services. This is a hands-on leadership role ideal for someone passionate about team management, performance metrics, and service excellence.
Location: Hybrid Onsite 3x/week in Orange, CA
Compensation: This job is expected to pay about $55 60/hr W2
No Visa Sponsorship Available for this role
What You ll Do:
Lead and manage day-to-day operations of a 30+ person Field Services team
Oversee all endpoint support activities including laptops, printers, phones, and peripherals
Implement and monitor performance metrics and service delivery standards
Drive knowledge management and continuous improvement efforts
Ensure timely resolution of issues through effective use of ServiceNow
What Gets You the Job:
5+ years of leadership experience managing large technical support teams
7+ years of experience supporting enterprise desktop environments
Strong experience with ServiceNow and endpoint hardware/software operations
Familiarity with ITIL frameworks and service improvement practices
Excellent communication, coaching, and troubleshooting skills
If you re a driven IT leader ready to make a measurable impact, we d love to hear from you.
After applying to this role, you may receive an invitation from our AI Recruiter, Avery to schedule a virtual meeting to learn more about your background as an initial screening for this role.
Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.