Data Center Technician- L2

Overview

As a Level 2 Data Center Technician at Microsoft's Goodyear facility, you will play a critical role in maintaining the infrastructure that powers services like Azure, Office 365, Xbox, and more. You'll be responsible for hardware deployments, diagnostics, troubleshooting, and decommissions, while mentoring junior technicians and ensuring compliance with safety and security protocols.

Key Responsibilities

Datacenter Operations

• Prepare, install, troubleshoot, and decommission IT hardware (servers, storage, network equipment).
• Understand cabling infrastructure and interactions between network/server/storage systems.
• Review and respond to Process Change Notifications (PCNs).
• Complete service tickets aligned with KPIs and escalate complex issues as needed.

Service Delivery

• Execute hardware startups/shutdowns and verify deployments.
• Perform diagnostics and replace faulty components with minimal disruption.
• Handle infrastructure refreshes and simple changes (e.g., memory upgrades, OS rebuilds).
• Process data-bearing devices (DBDs) for secure destruction.

Managing Service

• Track performance metrics and participate in monthly reviews.
• Collaborate across teams and shifts to ensure smooth handoffs.
• Complete required training and certifications.

Safety & Security

• Participate in daily safety briefings and comply with EHS protocols.
• Use appropriate PPE and report safety concerns.
• Escort third-party vendors and report physical security incidents.

Qualifications

Required

• High school diploma or GED
• 1+ year experience supporting IT equipment (e.g., help desk, networking, military)
• Ability to work 12-hour shifts, including nights/weekends/holidays
• Must pass Microsoft Cloud Background Check

Preferred

• Associate's degree or equivalent experience
• 3+ years supporting IT hardware
• 2+ years in a mission-critical 24x7x365 data center environment
• Experience with AI GPU equipment (e.g., H100, A100)

Physical Requirements

• Occasional lifting (up to 50 lbs), climbing ladders/stairs
• Normal visual acuity and color vision required

Pay and Benefits
The pay range for this position is $27.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Goodyear,AZ.
Application Deadline
This position is anticipated to close on Oct 31, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.