Biomedical Engineering Supervisor

Overview

Biomedical Engineering Supervisor - Cleveland, OH | Day Shift, Monday - Friday

Supervision of BME team to ensure service program efficiency and to satisfy the equipment support needs of the company.

The purpose of the BME Supervisor position is to coordinate daily activities of the BME team and ensures all aspects of service (internal and external) of lab instrumentation and other general lab equipment satisfy the quality and regulatory requirements needs of the lab.

The BME Supervisor has more experience and increased responsibility than other technical service staff, helps to develop talent, and serves in a leadership capacity overseeing the BME team. As a people leader, the BME supervisor may be assigned provisional manager responsibilities as necessary.

This position will be responsible to uphold all aspects of service quality and drive improvements for the BME program and external service providers by the active promotion and demonstration of Quest's purpose to "Work together to create a healthier world, one life at a time.

Pay Range: $64,800+ per year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Responsibilities

• Supervise all aspects of BME daily operations at assigned site.
• Review, audit, and participates in decision support activities related to problem diagnosis, repair, preventive maintenance, and quality assurance of equipment.
• Participates in the development of annual goals and objectives related to the BME team.
• Participates in the implementation and management of BME projects.
• Hiring/termination/scheduling of BME staff.
• Development of BME staff through progressive coaching/mentoring.
• Participates in the development and implementation of technical training for staff.
• Serve as a technical resource for the BME team and lab.
• Participates in the evaluation of equipment service needs and communicates with clinical equipment users on proper device use and safety.
• Participates in the evaluation of maintenance and cost data related to laboratory equipment.
• Participates in the evaluation of service productivity and ascertains quality of equipment support services provided.
• Holds staff accountable for performance and behavior issues.
• Takes accountability for service quality of assigned staff.
• Works with both internal and external teams to develop and promote high quality service.
• Collaborates with vendors and external service leadership to ensure excellent service is provided.
• Works closely with customers to resolve problems and issues.
• Collaborate with leadership to help align BME and lab initiatives.
• Collaborates with Site Ops leadership to help ensure all lab projects involving instrumentation or equipment are properly planned.

Qualifications

QUALIFICATIONS

Required Work Experience:

• Minimum of three (3) years experience working as an engineer or technician (or similar role) working in a biomedical/imaging service industry/clinical lab setting.

Preferred Work Experience:

• Five plus (5+) years experience working in a biomedical/imaging service industry/clinical lab setting, with one (1) year being in lead or SME type capacity.

Knowledge:

• Daily operations
• BME technical expertise

Preferred:

• High-complexity instrumentation/automation for clinical lab settings (i.e., LCMS, large chemistry analyzers, automated liquid handling robots, etc.)
• Knowledge of many different types of laboratory equipment
• Knowledge of electronic theory and technology
• BME and general lab safety
• CMMS
• Basic regulatory requirements (i.e. CAP, NY, ISO, etc.)
• Service/PM certification for high-complexity instrumentation

Skills:

• Ability to use computer software packages (word processing, spreadsheets, WO systems, inventory systems, databases, etc.)
• Ability to quickly learn new procedures.
• Ability to evaluate staff
• Solid communication (both verbal and written)

Education:

• Bachelor's Degree, required
• Master's Degree, preferred

Physical and Mental Requirements:

• Ability to navigate the facility and individual labs/sites.
• Ability to travel.
• Ability to sit or stand for extended periods of time.
• Ability to lift light to moderately heavy objects. (1-10 lbs frequently, 11-25 lbs occasionally, 26-50 lbs seldomly)
• Must be able to work in a biohazard environment and comply with safety policies and procedures outlined in the Environmental Health & Safety Manual.

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2025-86073

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.