Field Engineer

NO THIRD PARTY VENDORS

SOLUTION / FIELD ENGINEER II CHORUS PRODUCTS

About Chorus:

is developing new sensors, software and machine learning tools and products to radically improve our real-time understanding of where physical goods are located, where they are needed, what state they are in, and how they are used. Our mission is to improve how we move and use the world s goods

Job Description

We are seeking a Solution Engineer / Field Engineer to join our team and support Chorus visibility services across diverse industries. This role combines analytical problem-solving with technical expertise, working directly with clients to design, configure, and optimize Chorus Product &Services including Visibility service with condition monitoring, asset monitoring & management, and inventory management in various operational environments including healthcare, logistics, transportation, food & beverage, construction, manufacturing, and other sectors. The ideal candidate will serve as the technical expert between our innovative Chorus visibility platform and successful customer solutions.

KEY RESPONSIBILITIES

Solution Design & Configuration

Design and configure Chorus visibility services based on customer requirements across multiple industries

Customize condition monitoring, asset monitoring & management, and inventory management solutions to meet specific client needs

Define system architecture and integration requirements for visibility services with existing infrastructure

Create technical specifications and configuration documents for implementation teams

Provide technical guidance and oversight during visibility solution deployment

Client Technical Support

Work directly with clients across industries to understand their visibility, condition monitoring, and inventory management requirements

Analyze operational workflows to determine optimal Chorus sensor configurations for asset and condition monitoring

Design customized alerts, notifications, and reporting structures for visibility services tailored to industry needs

Provide technical consultation and troubleshooting support for all Chorus visibility services

Serve as primary technical point of contact throughout the customer lifecycle

Data Analysis & Insights

Analyze asset condition, location, and inventory data to identify optimization opportunities across different business operations

Design custom reports and analytics dashboards for visibility services across various industries

Write SQL queries to extract meaningful insights from condition monitoring, asset management, and inventory data

Monitor system performance and provide recommendations for operational improvements across all visibility services

Support data integration planning with client ERP and enterprise management systems

Technical Documentation & Training

Develop solution specifications and technical documentation for condition monitoring, asset management, and inventory management applications

Create training materials and technical guides for Chorus visibility services across various client environments

Document configuration standards and best practices for all three core service areas

Maintain knowledge base of visibility solutions and technical approaches across industries

Provide technical consultation during pre-sales and solution design activities for all Chorus services

Systems Integration Support

Define integration requirements between Chorus platforms and Google Cloud services

Specify API integrations with third-party enterprise systems

Support cloud-based solution architecture and planning

Collaborate with development and implementation teams on technical requirements

Provide technical expertise for product enhancements and industry-specific features

REQUIRED QUALIFICATIONS

Education & Experience

Bachelor's degree in Computer Science Engineering or equivalent technical field

3-5 years of experience in solution engineering, technical consulting, or systems analysis

Experience working with enterprise software solutions across multiple industries, especially healthcare, logistics, and transportation

Background in client-facing technical roles with solution design responsibilities

Technical Skills

Google Cloud & Workspace: Working knowledge of:

Basic Google Cloud Platform services and architecture

Google Workspace configuration and administration

Cloud-based solution design and planning

Programming & Database Skills:

Proficiency in at least one programming language (Python, JavaScript preferred)

Strong SQL skills for data querying and analysis

Understanding of database concepts and data architecture

Basic scripting and technical documentation capabilities

Solution Design:

Experience with software configuration and customization planning

Understanding of API concepts and system integration requirements

Knowledge of network architecture and infrastructure planning

Familiarity with enterprise solution design processes

Analytical & Problem-Solving Skills

Strong analytical thinking and technical troubleshooting abilities

Ability to understand complex business requirements and translate them into technical solutions

Experience with data analysis and performance optimization

Capability to identify technical patterns and solution opportunities across different operational environments

PREFERRED QUALIFICATIONS

Industry Experience

Experience working across multiple industries such as:

Healthcare and medical facilities

Logistics and supply chain operations

Transportation and fleet management

Food & beverage production and distribution

Construction and equipment management

Manufacturing and industrial operations

Retail and warehouse management

Additional Technical Skills

Google Cloud or Google Workspace experience

Experience with IoT devices and sensor technologies

Knowledge of industry-specific technical standards and compliance requirements

Familiarity with solution design tools and methodologies

Understanding of condition monitoring, asset management, and inventory tracking systems

Soft Skills

Excellent communication skills with ability to explain technical concepts clearly to diverse audiences

Strong customer service orientation and client relationship management

Ability to design solutions that adapt to different industry requirements and operational contexts

Ability to work independently and manage multiple client projects across various sectors

Willingness to travel for client consultations (up to 30%)

Technical problem-solving mindset with attention to detail