Dynamics 365 Platform Consutant

Overview

On Site
$40 - $50
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

platform
power bi
sql

Job Details

Job Title:- Dynamics 365 Developer Platform Consultant

Location :- Bellevue WA-Onsite

Key Responsibilities:


Global Platform Migration: Take responsibility for platform migrations across the global Office Product Group. This includes collaborating with cross-functional teams on roadmap strategy, planning, and execution of 100+ different services.
Enhance Customer Support Experience: Utilize Machine Learning tools to streamline customer interactions, reduce initial support case response times, and provide scalable self-help solutions.
Cross-Functional Collaboration: Work closely with global teams, including engineering, product, and support functions, to ensure the successful execution of cloud migration projects and continuous improvement of customer support solutions.
Reporting: Facilitate weekly syncs with leadership teams, Delivery Partners, and Product Group teams to drive strategic initiatives. Ensure alignment with organizational goals and escalate key issues promptly to ensure no blockers stand in the way of progress.

Required Qualifications:


Proven experience in managing customer support or technical support functions.
Excellent analytical skills, with the ability to interpret complex data and generate actionable insights.
Experience working in fast-paced, global, cross-functional environments.
Should be able to ramp up quickly:
Strong communication skills, including the ability to lead cross-functional meetings, present findings to leadership, and collaborate effectively with technical and non-technical teams

Skills & Competencies:


Data-driven decision-making
Strong problem-solving and analytical abilities
Excellent project management and organizational skills
Technical expertise in cloud infrastructure' and migration
Leadership and team collaboration
Proficient in using data analytics tools and platforms (e.g., Power BI, SQL, Kusto, ADO)

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