Program Manager DHMS Executive Operations

Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts.

Currently, we are hiring for the following position;

Program Manager

POSITION SUMMARY:
The Program Manager supports the DHMS Program Executive Office Front Office by coordinating priority initiatives, operational workstreams, and governance activities in support of senior DHMS leadership. The role focuses on execution, coordination, and follow-through across technical, programmatic, and operational teams during ongoing modernization and organizational change efforts within the DHA/DHMS environment.

This position works closely with government leads, consulting partners (including our client BCG), and internal stakeholders to manage taskers, prepare leadership materials, support meetings and governance forums, and maintain visibility into risks, dependencies, and deliverables. The Program Manager plays a key role in ensuring leadership priorities are translated into organized, actionable work and executed with discipline and consistency.

JOB RESPONSIBILITIES:

Organizational Integration & Transformation

• Coordinate across technical, programmatic, and operational teams, aligning messaging, priorities, deliverables, and leadership rhythms to ensure cohesive execution during ongoing DHA/DHMS integration and modernization efforts
• Support ongoing transformation initiatives by producing clear, actionable communications that distill technical and procedural updates for diverse audiences

PEO DHMS Front Office Operations

• Partner with Executive Assistants and senior front-office personnel to manage and deconflict the Deputy PEO's schedule and priority engagements
• Draft, consolidate, and coordinate high-quality responses to Front Office Taskers, ensuring accuracy, completeness, and timely delivery
• Oversee the Return-to-In-Person Work workstream, including workforce tracking, office space coordination, and alignment with DHA policy

Governance, Meetings, and Leadership Support

• Ensure meeting environments (physical and virtual) are prepared to professional standards, including AV/tech validation and room readiness
• Capture clear, structured notes during governance and leadership meetings, highlighting decisions, action items, risks, and ownership
• Maintain centralized tracking of all commitments, taskers, deadlines, and dependencies to ensure sustained follow-through and accountability
• Prepare and distribute executive-level pre-reads, meeting packets, and briefing materials, ensuring alignment with leadership narratives and messaging expectations

Enterprise Alignment & Matrixed Leadership

• Serve as a front-office liaison across DHMS, DHA stakeholders, FEHRM partners, and Workforce 3.0 teams to ensure clear communication, aligned execution, and timely flow of information
• Provide matrixed oversight to analysts, contributors, and workflow owners across DHMS, ensuring high-quality inputs and performance discipline without direct supervisory authority

Operational Excellence & Continuous Improvement

• Identify and resolve systemic bottlenecks, strengthen governance processes, and enhance organizational readiness through improved reporting, visibility, and performance rhythms
• Sustain a predictable and professional front-office operating rhythm, including leadership meetings, reporting cadences, dashboards, and workflow standards

BASIC JOB REQUIREMENTS:

• Minimum 5-7 years of experience supporting senior executives or leading front-office, PMO, Chief of Staff, or high-complexity integration functions in government, defense, consulting, or health IT environments
• Proven experience supporting senior leadership engagements and coordinating cross-functional teams within large-scale federal transformation environments, exercising sound judgment, discretion, and situational awareness
• Strong written and verbal communication skills, including the ability to communicate clearly and professionally with senior stakeholders in complex or high-pressure settings
• Demonstrated ability to manage complex workflows, competing priorities, and multiple simultaneous initiatives in a fast-paced, politically sensitive environment
• Must be able to work onsite in Rosslyn, Virginia five days per week

KEY COMPETENCIES :

• Strong stakeholder engagement and matrix leadership capability, able to drive alignment and accountability across senior leaders, vendors, and cross-functional teams without direct supervisory authority
• Proactive, outcomes-oriented mindset with a fixer orientation, able to anticipate issues, navigate ambiguity, and resolve complex cross functional challenges
• Exceptional written communication skills, including the ability to produce clear, compelling executive materials and visually polished slide decks
• Strong verbal communication and interpersonal skills, with demonstrated ability to influence and align diverse technical, operational, and leadership stakeholders
• Well-developed critical thinking and problem-solving capability, able to synthesize complex issues, develop actionable recommendations, and guide leaders toward informed decisions
• Advanced coordination and organizational skills, with a track record of managing complex executive workflows, competing priorities, and high-pressure operating rhythms
• Strong governance and operational management acumen, including meeting facilitation, decision documentation, and maintaining disciplined executive workflows
• High emotional intelligence, political awareness, and executive presence, enabling effective navigation of sensitive issues and representation of senior leadership in complex environments
• Deep understanding of federal decision-making processes and the unique operational dynamics of the public sector
• Professional presence with the ability to represent senior leadership, engage with authority, and navigate high-level stakeholder dynamics

Preferred certifications (not required but highly advantageous):

• PMP (Project Management Professional)
• PgMP (Program Management Professional)
• SAFe (Scaled Agile Framework Certification)
• Prosci Change Management Certification (ADKAR Model), or equivalent transformation and governance certifications

Interested candidates, please apply online with a detailed resume and contact information.

Thank you.