Overview
On Site
$20 - $24
Contract - W2
Contract - Independent
Contract - 6 Month(s)
Skills
System Administration
Job Details
Position: Junior System Administrator
Location: Harrisburg, PA (1800 Elmerton Avenue, Harrisburg, PA 17110)
Duration: 6+ Months
This position requires an in-depth background check, including fingerprinting, and requires successful results.
This position is 37.5 hours per week.
This is 100% onsite based.
Interview will be in-person.
Work Hours Mon. - Fri. 8:00 AM - 4 PM (37.5 hours wk)
Description of Duties:
- Able to coordinate, communicate, document, track progress and status on initiatives.
- Familiarization with project management concepts
- Work in a centralized support capacity providing statewide technical assistance on desktop hardware, laptops, tablets, peripherals, and software, and establishing and implementing supported agencies hardware and software installation standards.
- Administer network security. Add/change/delete user accounts, passwords, and account lockouts. Perform machine security patch and virus software upgrades.
- Work with other BIT staff to increase familiarity with their functions and how they support computer use throughout the supported agencies.
- Coordinates IT asset replacements, upgrades, and enhancements schedules.
- Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
- Responds to Service Desk tickets requiring Level 2 asset management attention.
- Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
- Provide level 2 troubleshooting and highly technical problem resolution related to PC hardware, software and peripherals. Utilizes ServiceNow to identify, track and resolve issues.
- Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
- Create documentation for technical staff and end user.
- Image and configure laptop and desktop hardware.
- Create objects in SCCM and AD for devices needing to be imaged
- Post image AD OU verification
- Verify drivers are correct
- Test images for accuracy on new hardware
- Manual bios changes
- Update documentation changes during imaging process-submit to Systems Management Supervisor for approval
- Familiar with video conferencing platforms, conference room VC setups, troubleshooting.
Required/Desired Skills
| Skill | Required / Desired | Amount | of Experience | ||||
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System Administration | Required | 1 | Years |
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4 year college degree or equivalent | Required |
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