IT Operations Manager

  • Norfolk, VA
  • Posted 7 hours ago | Updated 7 hours ago

Overview

On Site
USD 60.00 - 70.00 per hour
Full Time

Skills

IT Operations
Interviewing
Forecasting
Technical Support
Information Technology
Tier 3
Embedded Systems
SIPRNet
Information Systems
Standard Operating Procedure
Network Design
Hardware Management
Operating Systems
Customer Support
Military
Design Documentation
Routers
Data Link Layer
Network Layer
Internet
Intellectual Property
IP
VLAN
Computer Hardware
Information Assurance
Impact Analysis
Information Architecture
Supervision
Reporting
HBSS
Information System Security
DoD
Informatics
Health Care
Network
Cyber Security
Management
Routing
Switches
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express

Job Details

Job#: 2088029

Job Description:

IT Operations Manager

Location: Norfolk, VA (On-site)

Travel: 50% or more (Deployable)

Pay: $60.00 - $70.00/HR

Employment Type: 6 Month Contract to Permanent Hire

Employment Length: Full-Time Employment

Responsibilities
  • Provide direct supervisory duties for up to 8 personnel onboard including timesheets, leave review and approval, interviewing new candidates, travel planning and labor forecasting, and assessing and managing performance reviews
  • Implementation and ongoing maintenance of infrastructure required to surge manpower capacity by 96% (From a crew of 65 to 1,350) in less than 72 hours in support of disaster response operations
  • Provide "Tier 4" technical support to Civilian and Military staff regarding on board information technology or communications systems.
  • Provide "Tier 3" support for embedded network systems (NIPRNET and SIPRNET) onboard the ship.
  • Certify all applicable information systems are being installed, maintained, and operated in accordance with applicable Security Technical Implementation Guides, Program of Record configurations, or Authority to Operate guidelines.
  • Develop and maintain System Administrative (SA) guidelines, Standard Operating Procedures (SOPs) and Network Architecture diagrams.
  • Perform routine hardware maintenance/troubleshooting and operating system upgrades for the MTF network systems.
  • Perform customer support services with the onboard MTF network users.
  • Provide initial training on MTF operations to new staff embarked including contract and military ADP staff
  • Harden the network IAW with IA standards/mandates.
  • Design, document, set-up/configure, and troubleshoot Local Area Networks (LANs), to include router and L2/L3 switch configurations, Internet Protocol (IP) assignments, VLAN instantiation, and hardware and software selection and installation.
  • Install, load, maintain, upgrade, test, troubleshoot, and provide IA support for the MTF networks.
  • Assistance with and supervision of ACAS Scanning and Reporting
  • Supervise the management of the DISA HBSS systems on the NIPR and SIPR networks.
  • Provide updates of material and casualty status of these systems to the Information System Security Manager, Operations, and the Supply Officer


Qualifications
  • 8+ years of overall IT-related experience (3-5 YOE of Shipboard related IT)
  • Minimum of 2 years of experience with DoD Healthcare/Medical related Informatics Admin
  • Demonstrated expertise and Leadership in all IT disciplines and Expeditionary Healthcare Operations, such as but not limited to: Data Center, Network, Systems, Cybersecurity, and Management Level competencies
  • Demonstrated knowledge of routing and switching


EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Apex Systems