Solutions Architect

Job Title: Solutions Architect
Job Type: Direct Hire; Remote
Salary Range: $135,000 - $175,000 DOE

The Solutions Architect provides senior consultative services and project scoping, implementation, and technical remediation work for clients, and acts in a senior capacity within the Professional Services team. They are responsible for the following essential duties:

• Designing, implementing, and remedying complex solutions across a broad range of technologies, with a particular focus on the full suite of Microsoft as well as Microsoft Modern Workplace, including Viva, SharePoint, EMS, and Power Platform.


• Architects solutions and migration/implementations plans for large-scale deployments/build-outs of technical environments, including on-prem, hybrid, and cloud infrastructure, with an emphasis on Microsoft365 migrations.


• Providing highly visible project work and, including thought leadership on client projects/environments, aligning solutions with complex business objectives and security, compliance, and availability needs.


• Meeting with clients to identify technical requirements; designing solutions; presenting solutions in presales meetings with cross-level teams, including executives; and implementing project work, including occasional onsite deployment/migration work.


• Providing architecture, consulting, project implementation, and high-level troubleshooting, designing client environments for on-prem and hybrid-cloud infrastructure, as well as solutions to utilize Microsoft Modern Workplace suite.


• Creation and demonstration of proofs of concept, scripting, and other tasks related to workplace automation.

• Servers: Provides design, project implementation, and high-level troubleshooting for client server infrastructure, including Windows Server (all versions) and virtualization environments on both Hyper-V and vSphere, in addition to Citrix XenApp and/or XenDesktop.


• Storage + Power: Provides design, project implementation, and high-level troubleshooting for SAN and other storage solutions, as well as power needs (UPS, PDUs, etc.) for on premise solutions.


• Networking: Provides architecture, project implementation, and high-level troubleshooting for networking infrastructure, including: Routing, switching, firewalls, WAPs, VPNs, load balancers, etc. in medium to larger LAN/WAN environments, including cloud environments (Azure, Amazon AWS).


• Exchange/Messaging: Provides implementation, migration, and high-level troubleshooting services for Microsoft Exchange and messaging systems, including Office365.

• Demonstrating commitment to continuous learning and development related to specialization areas, including the pursuit of certifications and the development and presentation of training for teammates for technologies within their specialization areas.

Requirements

• Bachelors' degree in Computer Science, Computer Engineering, or related field, plus a minimum of 10 years in an IT role, with 8+ years of relevant consultative or professional services experience at an MSP or other outsourced IT vendor. 5+ years of experience migrating/deploying cloud infrastructure (Azure, Office365) required.


• Must have MSP experience.


• Demonstrated success as a consultant for Microsoft services in a variety of customer contexts, from SMB to large enterprise, including experience planning and implementing numerous successful M365/Office365/Azure deployments and migrations.


• Demonstrated fluency with M365 architecture trends.


• Demonstrated success in a presales capacity, with the ability to elicit technical requirements and business objectives from clients and to confidently communicate technical information clearly with a diverse range of individuals, including C-suite executives and technical teams.


• Demonstrated excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers


• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.