System Administrator/Technology Support Specialist

System Administrator/Technology Support Specialist
Responsibilities

• Maintain and administer existing systems, and resolve relevant staff technology requests, with primary emphasis on server and endpoint operations and security.
• Responsible for Microsoft 365 administration including Exchange and Intune.
• Install, deploy, patches, and maintain server environment, including physical, virtual, hypervisor, SAN storage, and Cloud-based equivalent systems.
• Manage backups of the server environment including configuration, monitoring, and verification.
• Set-up, configure, deploy, and support endpoints (PCs, Macs, iPads, iPhones) and associated peripherals including printers, docks, video conferencing equipment, and specialized scan equipment.
• Manage Microsoft and third-party software; ensure that essential security posture is maintained via monitoring and timely patching.
• Collaborate with the IT Team to administer Microsoft 365 systems including Exchange Online, OneDrive, Intune, SharePoint, and Azure.
• Research and continue building additional Microsoft 365 capabilities.
• Maintain cybersecurity systems and posture as it relates to system administrator responsibilities including servers and endpoints.
• Maintain, upgrade, and support a variety of software including Apache and IIS Web servers, as well as SQL Server databases.
• Collaborate with the IT Team to administer and deploy identity and access management systems including AD, Entra, and DUO.
• Diagnose and respond to staff technology needs.
• Collaborate with the IT Team to administer audio/visual systems in conference rooms and meeting spaces.

Requirements

• 3+ years of technical support/system administration experience with Microsoft 365 and Azure administration including Exchange, Entra, and SharePoint.
• Proficiency in using Intune for PC imaging, creating and administering Active Directory, and managing Microsoft 365 accounts.
• Experience in configuring and maintaining Windows Server including scripting with PowerShell.
• Networking experience (Cisco, Palo Alto, Meraki, etc.).
• Proficiency in setting-up, configuring, and maintaining Windows and Macintosh PCs including using Group Policy settings and Microsoft Intune.
• Experience in server and endpoint patch management.
• Experience troubleshooting issues involving PCs, network cables, print servers, and printers.

Preferred

• Relevant certifications.
• Experience with Linux Server administration including:
  • Configuration and maintenance (scripting with Linux Shell);
  • Storage management (SAN, NAS, Cloud-based Storage);
  • Backup system management;
  • VMware Server virtualization infrastructure.

This is a 4-month Contract opportunity with our Kansas City, MO client. 100% Paid employee Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately-vested company match) available with TriCom during the contract period. H1-B Visa sponsorship is not available for this position. No third-parties, please.