Overview
On Site
USD 50,700.00 - 91,650.00 per year
Full Time
Skills
SEP
Technical Support
Information Systems
Computer Networking
System Administration
NOC
Preventive Maintenance
Performance Management
Project Management
Servers
Documentation
Configuration Management Database
Corrective And Preventive Action
Network
Database
Issue Tracking
DoD
Auditing
Management
Security Clearance
Microsoft Windows Server Administration
Microsoft WSUS
Group Policy
Active Directory
RDP
Microsoft Windows
Microsoft Operating Systems
Microsoft Windows Server
COTS
Software Installation
Dell
Tier 2
Help Desk
Tier 3
Communications Management
Analytical Skill
Problem Solving
Conflict Resolution
Lifecycle Management
Disk Imaging
Network Monitoring
SolarWinds
PRTG
RAID
Virtualization
UPS
Optical Fiber
Ethernet
Testing
BMC Remedy
ServiceNow
Network Operations
Cisco
Palo Alto
Juniper
Tier 1
Market Analysis
Law
Job Details
Description
The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunity for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA.
Work Schedule is as follows:
Thursday: 06:00AM-2:30PM
Friday: 06:00AM-2:30PM
Saturday: 10AM-10:30PM
Sunday: 10AM-10:30PM
Primary Responsibilities
1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.
2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings.
3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system.
4) Reviews data from a DoD Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediates incidents.
5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.
Basic Qualifications
Bachelor's degree with 2 - 4+ years' prior relevant experience. Or Master's with 2 years' prior relevant experience. A High School diploma with an additional 2 years' relevant experience may be considered in lieu of a degree.
Interim Top-Secret clearance is required with ability to obtain a Final Top Secret.
Experienced with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc.
Windows 10/11 and Windows Server 2022 troubleshooting.
GOTS/COTS application, installation, configuration, and troubleshooting.
Industrial computer and Dell systems installation, configuration, and troubleshooting.
Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively).
The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving skills; proven ability to thrive in environments that constantly embraces new technology.
Preferred Qualifications
Lifecycle management experience (PC Imaging & Disposition).
Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG.
Workstation and Server RAID understanding.
Experience with virtualization.
Infrastructure equipment troubleshooting such as Tripplite or Eaton UPS', Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.
Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).
Prior experience in a Network Operations Center environment.
Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience.
Original Posting: April 16, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $50,700.00 - $91,650.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunity for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA.
Work Schedule is as follows:
Thursday: 06:00AM-2:30PM
Friday: 06:00AM-2:30PM
Saturday: 10AM-10:30PM
Sunday: 10AM-10:30PM
Primary Responsibilities
1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.
2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings.
3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system.
4) Reviews data from a DoD Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediates incidents.
5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.
Basic Qualifications
Bachelor's degree with 2 - 4+ years' prior relevant experience. Or Master's with 2 years' prior relevant experience. A High School diploma with an additional 2 years' relevant experience may be considered in lieu of a degree.
Interim Top-Secret clearance is required with ability to obtain a Final Top Secret.
Experienced with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc.
Windows 10/11 and Windows Server 2022 troubleshooting.
GOTS/COTS application, installation, configuration, and troubleshooting.
Industrial computer and Dell systems installation, configuration, and troubleshooting.
Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively).
The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving skills; proven ability to thrive in environments that constantly embraces new technology.
Preferred Qualifications
Lifecycle management experience (PC Imaging & Disposition).
Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG.
Workstation and Server RAID understanding.
Experience with virtualization.
Infrastructure equipment troubleshooting such as Tripplite or Eaton UPS', Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.
Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).
Prior experience in a Network Operations Center environment.
Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience.
Original Posting: April 16, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $50,700.00 - $91,650.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.