Overview
Skills
Job Details
Remote Project + Max of 6 onsite visits/year: Total: 4 Weeks.
NCDHHS 765077: ONLY CANDIDATES WITH EPIC SECURITY CERTIFICATION & EXPERIENCE WILL BE CONSIDERED.
Key Responsibilities:
- Process and fulfill Epic user access requests, including account creation, modifications, deactivations, and role changes.
- Assign and maintain security templates, user roles, and access levels based on job responsibilities, adhering to least privilege and segregation of duties principles.
- Coordinate Epic security audits, access reviews, and monitor for inappropriate or excessive permissions.
- Support onboarding and offboarding processes, ensuring timely updates to Epic access based on employment status, role changes, and facility requirements.
- Ensure all access requests and configurations align with HIPAA, state IT security policies, and organizational standards.
- Participate in internal and external audits, providing reports and documentation as required.
- Identify and report security risks or access anomalies to the IT Security & Compliance Manager.
- Serve as the primary point of contact for Epic access issues across 13 facilities, partnering with HR, Clinical Informatics, and department leadership.
- Respond to incidents and service requests related to Epic user access in ServiceNow, escalating complex issues as needed.
- Support Epic go-lives, upgrades, and maintenance events by ensuring accurate and timely access provisioning.
- Maintain accurate records of all Epic access requests, approvals, and changes to support audit readiness.
- Generate reports on user access, role utilization, and permissions for compliance, operational reviews, and process improvements.
- Develop and maintain documentation, including standard operating procedures (SOPs), training materials, and knowledge base articles for Epic security processes.
- Required / Desired Skills
| Skill | Required / Desired | Amount | of Experience | ||||
Certified by Epic in Security and Security Coordinator | Required | 3 | Years |
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Understands the Epic software security structures, including user profiles, roles, and security classes. | Required | 3 | Years |
Understanding of concepts of confidentiality and data security | Required | 5 | Years |
Security administration experience | Required | 5 | Years |
Problem Solving, Collaboration and Customer Service | Required | 5 | Years |
Oral and Written communications | Required | 5 | Years |
Ability to identify and escalate issues and mitigate identified risks. | Required | 5 | Years |
Health information technology experience | Highly desired |
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State government experience | Nice to have |
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| Hybrid Arrangement- There will be a one-week orientation session in September, and likely 1 week per month during the project, with being onsite for about 2-4 weeks for go live prep and go live support. About 6 times during the project on average but could be less. | ||||