Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 31 day((s))
Skills
UI
Information Technology
Network
Microsoft
Tier 1
Cloud Computing
Recruiting
Training
Partnership
SANS
Production Support
Conflict Resolution
Problem Solving
Root Cause Analysis
Configuration Management
Performance Monitoring
Technical Writing
Specification Gathering
Data-flow Diagrams
Workflow
Collaboration
Test Scenarios
Writing
Test Plans
Test Scripts
Quality Assurance
Adaptability
Attention To Detail
Organizational Skills
Management
Documentation
Status Reports
Communication
Continuous Improvement
Computer Science
Systems Engineering
Monarch
Oracle Management Server
MongoDB
Database
Computer Networking
Microsoft Windows
Operating Systems
System Integration
Geographic Information System
Programming Languages
Java
Python
C++
Electrical Engineering
PostgreSQL
Apache Cassandra
Oracle Linux
Job Details
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
- Provide day-to-day production support for Monarch ADMS and OMS applications to ensure continuous availability and operational stability of these complex, mission-critical systems.
- Troubleshoot and resolve technical issues related to Monarch ADMS and OMS systems by employing proven problem-solving methodologies, including root cause analysis, documentation, prioritization, and collaboration with technical team members and end-users.
- Perform routine system maintenance, configuration management, and ongoing performance monitoring of Monarch ADMS and OMS platforms, ensuring they operate securely, efficiently, and meet organizational performance standards.
- Test scheduled software updates, patches, and enhancements to Monarch ADMS and OMS applications to validate functional improvements and process optimizations. Develop and execute resolution plans for issues discovered during these tests, working collaboratively with colleagues and users.
- Apply strong communication skills to provide comprehensive support and technical information to internal customers and stakeholders, effectively translating complex technical concepts into clear and concise language suitable for non-technical audiences.
- Deliver responsive Windows desktop support for Monarch application users, resolving workstation and application issues promptly to limit business disruptions.
- Develop and maintain thorough and accurate technical documentation - including technical specifications, data flow diagrams, structure charts, and process workflows - to support both new system functionalities and modifications, adhering to departmental standards.
- Collaborate closely with functional teams to assist in crafting test scenarios, writing test plans, and preparing test scripts that support thorough quality assurance and system enhancement activities.
- Establish and maintain effective working relationships within diverse teams, demonstrating adaptability and strong interpersonal skills needed to achieve common goals in a collaborative environment.
- Demonstrate meticulous attention to detail and organizational skills to manage multiple concurrent tasks, maintain structured documentation, and produce timely status reports.
- Submit weekly status reports on progress, challenges, and upcoming deliverables to the team manager, ensuring transparent communication of work activities.
- Support additional project assignments and enhancement requests as they arise to contribute to continuous improvement of Monarch ADMS and OMS systems.
Mandatory Skills:
- Bachelor's degree in computer science, Systems Engineering, Engineering or related field or Minimum of three (3) years of experience networking and security, virtual environments, Windows operating systems, etc.
- 2+ years of Monarch ADMS and OMS experience (on Windows operating system).
- 2+ years of Electric utility experience.
- GIS knowledge: Basic understanding of Electrical Map and its various electronic components.
- Experienced with Mongo database.
- Technical understanding of networking and security.
- Technical understanding of windows operating systems, virtual environments, and systems integration.
Desirable Skills:
Provides experience in resumes that demonstrates qualification in these areas.
- Prior experience working with GIS data models, preferably Hexagon's Technology.
- Strong proficiency in one or more programming languages (e.g. Java, Python, C++, etc.).
- Possess up-to-date knowledge of technological developments in the electrical and software industry.
- Previous AMI (Itron) experience.
- Previous experience working with PI (Aveva) systems.
- Experience with Postgres and Cassandra
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.