AI Prompt Engineer / AI Agent Implementation / RPA Specialist

AI Prompt Engineer / AI Agent Implementation / RPA Specialist to join our technology team. This role combines cutting-edge AI capabilities with robotic process automation to drive digital transformation across our organization. The ideal candidate will have expertise in designing AI agents, crafting effective prompts, and implementing automated solutions in our Windows-centric environment with Linux integration.

Job Duties:
AI Prompt Engineering & Agent Development:
* Design and develop AI agents using Azure OpenAI services and large language models (Nice to have)
* Create, test, and refine prompts for optimal AI model performance and accuracy
* Implement generative AI solutions with Azure OpenAI Service
* Apply prompt engineering techniques to enhance model outputs and reduce hallucinations
* Develop conversational AI interfaces and intelligent automation workflows

RPA Implementation & Management:
* Design, develop, and implement automated workflows using Microsoft Power Automate
* Create both attended and unattended robotic process automation solutions
* Develop desktop flows and cloud flows for comprehensive automation coverage
* Integrate RPA solutions with existing business applications and systems
* Troubleshoot and maintain automation solutions for optimal performance
System Integration & Development:
* Integrate AI agents with APIs, databases, and enterprise systems
* Develop automation solutions that work across Windows and Linux environments
* Create and maintain documentation for all automation processes and AI implementations
* Collaborate with business stakeholders to identify automation opportunities

Required Technical Skills:

Core Programming & Development:
* Programming Languages: Python, JavaScript, C#, or Java
* Microsoft .NET Framework expertise, particularly Visual Basic .NET
* SQL for database management and data manipulation
* HTML/CSS for web-based automation and interface development

AI & Machine Learning:
* Azure OpenAI platform experience with GPT models and embeddings
* Natural Language Processing (NLP) using frameworks like NLTK, SpaCy, or Hugging Face Transformers
* Prompt engineering techniques and best practices
* Machine learning concepts and model implementation
* Computer vision for image recognition and processing tasks

Microsoft Power Platform:
* Power Automate (both desktop and cloud flows)
* Power Automate Desktop for RPA development
* Power Apps and Dataverse integration
* AI Builder for incorporating AI capabilities into workflows

Azure Cloud Services:
* Azure OpenAI Service deployment and management
* Azure Functions for serverless computing
* Azure Logic Apps for workflow automation
* Azure Active Directory for authentication and security
* Azure Resource Manager (ARM) templates and deployment
Integration & API Skills:
* RESTful API design and integration
* SOAP services integration
* JSON data handling and manipulation
* API authentication methods (OAuth, API keys)
* Webhook implementation and management
Data & Analytics:
* Data manipulation using tools like Pandas and NumPy
* Excel automation and data analysis
* Data visualization with tools like Matplotlib
* Database management and SQL querying
* Statistical analysis and data modeling
Required Business & Technical Skills

Process Analysis & Documentation:
* Business process mapping and analysis
* Workflow design and optimization
* Process documentation and technical writing
* Process mining and improvement methodologies
System Architecture & Design:
* Solution architecture design and implementation
* System integration planning and execution
* Scalability and performance optimization
* Security best practices and implementation
Project Management:
* Agile/Scrum methodologies
* Version control with Git and collaborative development
* CI/CD pipeline understanding and implementation
* Testing and quality assurance practices
Platform-Specific Requirements

Windows Environment:
* Windows Server administration and automation
* PowerShell scripting and automation
* Windows Task Scheduler and service management
* Remote Desktop and unattended automation setup
Linux Environment:
* Linux command line proficiency
* Shell scripting (Bash/Shell)
* Linux system administration fundamentals
* Cross-platform automation tools and techniques
Soft Skills & Qualifications

Communication & Collaboration:
* Excellent written and verbal communication skills
* Stakeholder management and business requirement gathering
* Training and mentoring abilities for user adoption
* Cross-functional collaboration with technical and business teams
Problem-Solving & Analytical:
* Critical thinking and problem-solving capabilities
* Analytical mindset for process improvement
* Troubleshooting and debugging skills
* Adaptability to new technologies and methodologies

Qualifications and Requirements:
* Bachelor's degree in Computer Science, Engineering, Information Technology, or related field
* 2-5 years of experience in automation, RPA, or AI development
* Experience with business processes and workflow optimization
* Familiarity with Microsoft Office Suite and enterprise applications
Preferred Qualifications

Certifications:
* Microsoft Certified: Power Automate RPA Developer Associate
* Azure OpenAI or Azure AI certifications
* UiPath, Blue Prism, or Automation Anywhere certifications
* Microsoft Azure fundamentals or associate-level certifications
Additional Experience:
* Citrix or VDI environment automation experience
* SAP or ERP system integration
* Machine learning model deployment and monitoring
* Document processing and OCR technologies

Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.

Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.

All full-time employees are eligible for the following benefits:
Medical, dental, vision health benefits
Life Insurance and AD&D (paid by company)
401k, Flexible and Dependent Care Spending Account plans.
Paid-time Off or Paid Sick Leave (amount dependent on position level and if required by state).