Manager, Post Technical Services

Overview

On Site
BASED ON EXPERIENCE
Full Time
Contract - W2
Contract - Independent
Contract - 12+ mo(s)

Skills

Media Composer
IT service management
Digital video
OS X
Pro Tools
Technical Support
Business requirements
Post-production
Preventive maintenance
Remote desktop
Adobe Premiere
Video editing
LOS
Editorial
Operations
Innovation
Media
Workflow
Storage
FOCUS
Software deployment
Inventory
Servers
Onboarding
Collaboration
Regulatory Compliance
Distribution
Network
Management
Documentation
Leadership
Automation
Avid
Audio
Computer networking
Codecs
Agile
Creativity

Job Details

Our Client, A digital video technology company, is seeking a Manager, Post Technical Services

Location: West Los Angeles, CA
Position Type: IT Full Time

Job Summary:

This position supports editorial talent and works in conjunction with IT and Post Operations. The successful candidate will be a leader who drives innovation and has the ability to support postproduction infrastructure, systems, and technical services. This position is responsible for supporting and maintaining the media infrastructure and workflows of a busy post facility supporting scripted, unscripted and branded content. Key technologies include Mac OS, Avid Media Composer, NEXIS Shared Media Storage (in conjunction with IT), Premiere, Resolve, Pro Tools (a plus), Jump Desktop and complex 4K / HDR postproduction workflows. This position will focus on supporting current infrastructure as well as be responsible for implementing new systems. This person will work closely with the production and postproduction teams, IT team, and various vendors.

Major Duties and Responsibilities:
  • Provide proactive support, maintenance, installation/deployment and inventory for postproduction computers, servers and users.
  • Architect, document. Test and socialize uniform file structures and workflows for all current and future projects.
  • First line of support for Editors, Assistant Editors, Showrunners, Story Teams, Media Managers, Vault etc, who require onboarding and troubleshooting.
  • Liaise with Post Vendors for high level technical support and rental requirements.
  • Analyze business requirements to develop technical solutions for current and future framework.
  • Work with the team to plan upgrades for all Postproduction systems, advising on systems enhancements and workflow development as required.
  • Perform troubleshooting to isolate and diagnose infrastructure issues.
  • Collaborate with IT to ensure desktop and post production infrastructure work seamlessly together.
  • Stay abreast of new technology, workflows.
  • Awareness of industry security standards, MPAA compliance, distribution and network delivery methods.
  • Undertake preventative maintenance to ensure maximum system availability while managing and documenting the maintenance cycle.
  • Lead initiatives and present to large groups and stakeholders.
  • Communicate and disseminate information to teams and executive management.
  • Define & own services, projects, support, and operations.
  • Lead initiatives towards automation trends and media distribution.
  • Create and oversight of content security guidelines and protocols.
Core Competencies:
  • Remote desktop workflows including Jump Desktop
  • Avid and Nexis
  • Adobe Premiere
  • ProTools (preffered)-audio tools
  • DaVinci video editing systems
  • Networking
  • Mac/PC
  • SDNA/LTO
  • NAS/SAN
  • Signiant/Aspera
  • 4K+ Cameras/Codecs/Workflows
  • 4K+ Deliverables
  • Framerates and Framerate conversions
  • Peripherals
  • Beginning and end of the process Potential for more hires and JAMF
  • Onsite five days and flexible
  • Travel involved 2 weeks every year
  • Interview process John to interview first 30-45 min
  • John Jr position-Second with Catherine-30-45 min
  • Postproduction team members agile and creative very creative mindset
  • Mindspace and junior develop and rely on-amazing technical partners
  • Ambition to move up the ladder.
  • On Call sometimes a lot of responsibilities
  • Postproduction vendor company post production services
  • Recently created
Requirements:
  • Available to work outside of normal office hours, weekends and holidays when necessary.
  • Must be willing to submit a background check.
  • Able to lift
Education and Work Experience:
  • 8+ years supporting relevant software or infrastructure engineering experience in Postproduction.
  • Experience supporting 100+ users and multi-location workflows.
Salary Range: $90,000 - $110,000