Non Conformance Coordinator

Overview

Full Time

Skills

Partnership
Operational Excellence
Multitasking
Materials Management
Data Analysis
Relationship Management
Technical Communication
Presentations
Microsoft Office
Microsoft Excel
Microsoft Outlook
English
Innovation
Inventory
SLA
Document Processing
Supervision
Reporting
Collaboration
Teamwork
Communication
Customer Service

Job Details

Role requirements:
  • A minimum of 1-year progressive experience in a related field.
  • Core functional/technical skills required include: Business partnership & consulting; operational excellence; multi-tasking and prioritization; troubleshooting; materials management; systems thinking.
  • Additional functional/technical skills required include: Data analysis; relationship management; technical communication/presentation; WWT knowledge; job specific software.
  • Customer Service skills.
  • Excellent oral and written communication skills required.
  • Experience with Microsoft products (Excel, Word, Outlook) preferred.
  • Basic ability to understand and manipulate data from a variety of sources.
  • Basic familiarity in understanding of Supply/Demand.
  • Good command of the English language (oral and written).


Why joining WWT:

WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits

We strive to create an environment where all employees are empowered to succeed based on their skill, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

#LI-GB1

World Wide Technology - Poland

Non Conformance Coordinator

About the company and role:

For the 14th year in a row, World Wide Technology has been rated 10 th best places to work by Fortune Global top 100 best companies list! We believe this is due to ensuring that our employees feel valued and understand that they are our greatest asset. WWT prides itself on having a continued development of strong workplace culture, creativity and innovation, workforce diversity & global cultural awareness.

World Wide Technology Poland, has a very exciting opportunity available for an Non-Conformance Coordinator to join our friendly team based in Lodz, Poland.

The Non-Conformance Coordinator's main function is to resolve issues that are preventing material at an Integration Facility from being received into inventory. They will be responsible for resolving issues within a specific SLA and will watch for trends causing the issue. Trends will be worked with the Supplier Governance team for resolution with the suppliers. Detailed and timely communication is critical to the success of this role as well as the consistent execution of the responsibilities listed below. Performs clerical duties such as document processing, record keeping, and report compilation of intermediate difficulty, requiring depth of analysis and use of individual judgment. Sound knowledge of procedures, typically requires prior experience and operates under general supervision.

Role responsibilities & duties:
  • Basic reporting and analysis.
  • Opens support cases with Vendors/OEM (Original Equipment Manufacturer) to assist in resolving issues with Nonconforming products.
  • Defines disposition for Nonconforming product.
  • Resolution of undefined product.
  • Non-Conformance Resolution.
  • Resolves mostly routine and some non-routine tasks.
  • Collaborate across all phases of supplier lifecycle to drive HPT (High Performance Teamwork).
  • Continues improvement and pro-active mindset.
  • Actively seeks feedback so that they may adapt and improve themselves or their approach.
  • Effectively manages their time to deliver work efficiently.
  • Demonstrates effective prioritization skills in an environment with many competing demands.
  • Able to convey ideas clearly and succinctly through written communication.
  • Always applies a customer service mindset and strives to deliver customer delight.
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