Overview
Skills
Job Details
Position: ServiceNow Developer
Location: Palo Alto, CA (Onsite 5 days a week)
Duration:6+ months
Job Description:
Skills: Candidate should have Portal, App & scripted API development experience. Must have worked in HRSD including integrations with Workday HR. Should have implemented Hardware & software assets with extensive customization. Technical documentation skills would be plus.
Position Overview:
We are seeking a skilled ServiceNow Developer to join our IT team. The ideal candidate will have handson experience in Portal, Application, and Scripted API development, with a strong background in HR Service Delivery (HRSD) and integrations to Workday HR. You will be responsible for designing, developing, and customizing ServiceNow solutions particularly around hardware and software asset management and ensuring thorough technical documentation.
Key Responsibilities:
- Design, develop, test, and deploy ServiceNow Portal and Custom Applications
- Implement and maintain Scripted REST/SOAP APIs for integrations and data exchange
- Lead HRSD configuration and development, including case management, onboarding, and lifecycle events
- Integrate ServiceNow HRSD with Workday HR for employee data synchronization, provisioning, and workflow automation
- Architect and customize Hardware & Software Asset Management (HAM/SAM) modules, including discovery, CI relationships, and asset lifecycle
- Collaborate with stakeholders to gather requirements, translate business needs into technical designs, and deliver scalable solutions
- Troubleshoot, debug, and optimize existing ServiceNow workflows, client scripts, business rules, and UI policies
- Prepare and maintain comprehensive technical documentation, design specifications, and configuration guides
- Provide knowledge transfer and mentorship to junior developers and support team members
Required Qualifications:
- 8+ years of handson ServiceNow development experience
- Proven expertise in Portal, Application, and Scripted API development
- Solid experience implementing and customizing HRSD modules
- Demonstrated experience integrating ServiceNow with Workday HR (REST/SOAP based)
- Strong knowledge of Hardware & Software Asset Management, including extensive customization of HAM/SAM features
- Proficiency in JavaScript, Jelly, Glide APIs, and ServiceNow platform architecture
- Familiarity with ServiceNow best practices, upgrade processes, and security configurations
- Excellent problemsolving skills and attention to detail
Preferred Skills:
- ServiceNow System Administrator and Application Developer certifications
- Experience with other ServiceNow modules (ITSM, ITOM, CSM)
- Handson knowledge of Discovery, MID Servers, and Orchestration
- Prior exposure to Agile/Scrum development methodologies
- Strong technical writing skills and experience producing design and userguides