Mortgage Loan Services Analyst

Job Title: Mortgage Loan Services Analyst

Location: , Dallas, TX ***On-Site Required***
Work Type: W2 Contingent Global Banking & Markets Operations
Duration: 6+ Months
Pay Rate: $23/hour

About Global Banking & Markets Operations

Operations plays a critical role in enabling the firm s global businesses by delivering scalable, controlled, and efficient processes across trading, sales, and asset management. For every transaction executed, Operations ensures accuracy, risk mitigation, and regulatory compliance throughout the trade lifecycle.

Role Overview

The Mortgage Loan Services Analyst will join the Global Banking & Markets Mortgage Loan Servicing team, providing operational support for the settlement and servicing of primary and secondary syndicated loan transactions. The role requires close partnership with Sales & Trading, clients, and internal stakeholders to manage exceptions, resolve issues, and ensure timely and accurate processing.

This position operates in a fast-paced, high-volume environment and requires strong attention to detail, sound judgment, and a risk-aware mindset.

Key Responsibilities

• Support end-to-end operational processing for mortgage and syndicated loan trades
• Perform trade confirmation, allocation, verification, and settlement activities
• Identify, investigate, and resolve trade discrepancies and operational breaks
• Partner with Sales, Trading, and internal Operations teams to address client inquiries
• Ensure data accuracy and adherence to internal controls and regulatory standards
• Manage multiple deliverables while meeting strict time-sensitive deadlines
• Escalate risks, issues, or exceptions in accordance with established procedures

Qualifications

• Bachelor s degree required (Master s degree preferred)
• Knowledge of Loan Operations or Mortgage Servicing strongly preferred
• Strong analytical and problem-solving skills
• High attention to detail with the ability to manage large volumes of work
• Excellent written and verbal communication skills
• Proficiency in Microsoft Excel
• Ability to work effectively under pressure in a deadline-driven environment

Preferred Experience

• Experience supporting Global Banking & Markets or Capital Markets Operations
• Exposure to syndicated loans, mortgage products, or loan servicing workflows
• Prior experience in a regulated financial services environment

This role provides exposure to complex loan servicing processes within a global financial institution, offering the opportunity to develop technical expertise while contributing to the integrity and efficiency of the firm s operations.