Data Analyst

Overview

Remote
$130,000 - $150,000
Contract - W2

Skills

data analysis
customer experience
NLP
SQL
Python

Job Details

Required Qualifications
Degree in Analytics, Statistics, Mathematics, Computer/Data Science,
Engineering, or a related field.
6+ years of experience in data analytics, data science, or related fields.
3+ years of experience in customer experience, customer support, or customer
insights analytics.
Proficiency in crafting compelling stories using complex data sources to
provide actionable insights tailored to stakeholders needs.
Experience creating reports, visualizations, and dashboards and
communicating results and analyses to technical and non-technical audiences.
Experience working with Customer Experience or Voice of Customer metrics
(NPS, CSAT, etc.), surveys, and customer feedback.
Strong programming skills in Python, R, and SQL.
Proficiency in data visualization tools (e.g., Tableau, Power BI).
Proficiency in utilizing statistical analytics techniques.
Demonstrated ability to work collaboratively with cross-functional teams.

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