UX Strategist / UX Program Manager - Juno Beach, FL - Local candidates - No H1b, OPT and CPT

Job Title: UX Strategist / UX Program Manager Location: Juno Beach, FL (Onsite)
Visa: all visa is workable except H1b, OPT and CPT

Duration: 4-6 months (potential for extension)

(Local candidates are Must and old LinkedIn profile is mandatory)

Note: Only genuine candidates will be considered, Non-compliance may result in your company being blocked.

Overview:

• Reporting to the Manager, Experience Architecture, the Experience Architect will act as a liaison between business partners and internal teams to ensure strategic application vision, user experience success, and the development of Human-Centered Design (HCD) delivery process maps.
• The successful candidate will drive the adoption and delight of systems use by aligning business needs with process solutions.

Key Responsibilities

• Apply Process Quality Excellence:
  • Utilize Six Sigma methodologies to identify process improvements and eliminate waste in experience design workflows.
  • Implement data-driven approaches to measure and optimize user experience outcomes.
• Drive Strategic Application Vision:
  • Collaborate with the Humanity Team: Experience Architecture, Design and Project Success peers and other stakeholders within the organization to shape and drive a proactive strategic application vision.
  • Organize content and navigation for UX within dual systems
  • Ensure digital strategies align with overall business objectives and user experience goals.
• Develop and Maintain HCD Delivery Process Maps:
  • Partner with the Humanity Team: Experience Architecture team to create and maintain HCD delivery driven process maps.
  • Ensure the processes are comprehensive, detailed, actionable, and aligned with business client's goals.
• Ensure Application Adoption and Delight:
  • Focus on delivering an exceptional user experience that delights users and meets business needs.
  • Map user personas and journeys to align user needs and pain points.
• Support Tactical Execution and Research:
  • Assist in the execution of discovery and research phases to gather essential insights and feedback.
  • Contribute to client report-outs, ensuring stakeholders are informed and engaged.
• Deliver Project Accelerators:
  • Support the development and implementation of project accelerators, including ongoing research and business knowledge.
  • Help reduce discovery and design timelines by providing relevant insights and tools.
• Act as a Liaison to Business Partners:
  • Serve as an advocate to the needs and translate them into digital strategies.
  • Facilitate communication between business partners and internal HumanITy teams to ensure alignment and clarity.

Ideal Candidate Profile:

• 5+ years of experience in user experience, process improvement, and quality management
• Strong understanding of Human-Centered Design (HCD) principles and experience applying them to digital initiatives
• Proficient in digital strategy tools and project management
• Six Sigma Green Belt certification is highly preferred
• Background in renewable energy or utilities is a big plus

Qualifications:

• Bachelor's degree in business, Operations Management, Quality Management, or a related field.
• Minimum of 5 years of experience in user experience, process improvement, quality management, or a related field.
• Six Sigma Green Belt certification preferred, with demonstrated experience in process improvement and quality methodologies.
• Strong understanding of Human-Centered Design (HCD) principles and their application in digital projects.
• Proven ability to develop and execute digital strategies aligned with business goals.
• Detail-oriented, analytical, and proactive in identifying and solving problems.
• Proficiency in digital strategy tools and project management.