IVR Developer (Hybrid - One day/Week) (Relocation will work) | Contract to Hire | Only Non Sponsorship VISA | NO OPT/ NO CPT

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

IVR Development
SOAP
SQL
Database Design
JIRA
JavaScript
Java
C#
API
Functional Testing
Interactive Voice Response

Job Details

 

Title: IVR Developer Hybrid (Local to PA Only - Preferred but Relocation will be work)
Location: Harrisburg, PA (Hybrid 1 day/week onsite, must be flexible for up to 5 days onsite as required)
Duration: Contract to Hire
Schedule: 8:00 AM 5:00 PM | On-Call Rotation Required
Type: W2/C2C

Job Description:

We are seeking a skilled IVR Developer to support a hybrid role in Harrisburg, PA. The ideal candidate will have hands-on experience developing IVR applications, preferably on the Concentrix platform, and a solid understanding of telephony systems and contact center solutions. This role requires flexibility for on-site presence and participation in on-call rotation support.

Key Responsibilities:

  • Design, develop, and maintain IVR applications using Concentrix platform & Intervoice Development Studio Interaction Composer

  • Develop IVR logic using ECMAScript and JavaScript

  • Integrate IVR with telephony and contact center platforms (Avaya preferred)

  • Build C#/VB.NET ancillary applications as needed

  • Execute unit and functional testing to validate code quality

  • Collaborate with cross-functional teams to interpret requirements and translate into application features

  • Provide production support including patches, upgrades, incident and problem management

  • Participate in code reviews, risk mitigation, and documentation

  • Utilize SDLC methodologies to ensure delivery of high-quality applications

  • Manage and maintain version control for code repositories

Required Skills & Qualifications:

  • Bachelor s degree in IT, Computer Science, Engineering, or related field (or equivalent experience)

  • 3+ years of experience in software development, with a focus on IVR applications

  • Hands-on experience with Concentrix IVR platform

  • Knowledge of ECMAScript, JavaScript, and object-oriented programming principles

  • Experience with C# / VB.NET, web security, and REST/SOAP API integration

  • Familiarity with Avaya contact center platforms is a strong plus

  • Experience with Jira, SDLC methodologies, and version control systems

  • Strong SQL and database design skills (relational and NoSQL)

  • Excellent communication and documentation skills

Preferred:

  • Experience with mainframe applications and Java EE

  • Prior work with SOAP/REST APIs and web services

  • Understanding of end-to-end IVR call flows and telephony infrastructure

Note: Candidates should be local to Pennsylvania Or Relocation will also work and available to work hybrid with flexibility for full on-site presence if needed. 

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