Digital Adoption/Training Analyst (Concur/WalkMe/ADDIE)

We are hiring for Digital Adoption/Training Analyst to support our client

Company Name: - JTSi (Johnson Technology Systems, Inc.)
Title: Digital Adoption/Training Analyst
Position Location: Local to Reston, VA Preferred (If local, MUST be on site 4 days a week)
But will accept remote candidates.
Citizenship: US Person
Duration: 04/30/2027

Project Description :

• ETSNext will deliver a single, travel and expense (T&E) managed service to support all Federal, civilian employees and to enable the mission of 124 government agencies through an intuitive, secure, and secure customer experience, that mitigates transition cost and risk.
• ETSNext is the 3rd generation of the E-Gov Travel Service program and will enable Federal travel and expense management for the next 15 years.

Position Description
Please see Required Skills section below for specific details on this position.

• For digital adoption and training projects and solutions:
• Design and document training materials and deliver instructor-led training
• Create, analyze, coordinate, and document complex IT products and processes and provide recommendations that enhance and reinforce system adoption.
• Provide process and/or IT product subject matter expertise, conduct research, gather requirements, and conduct analysis and related to IT processes, projects and/or services.
• Create/update reports and propose actions and/or plans to leadership to assist in decision-making and drive the work to conclusion.
• Display a technical aptitude and the ability to coordinate, design, and manage IT processes and work.

Required Skills

• Bachelor s degree in Business Administration or a related field with 4 years of experience in federal or commercial industry
• 2+ years of experience with lean-agile squads and collaborating with cross-functional teams to deliver high-quality solutions
• Experience using ADDIE methodology to create and deliver IT training
• Experience with SAP Concur, WalkMe, and/or Federal Travel Regulations
• Experience with working with clients internal stakeholders and business partners
• Experience leading client interactions workshops etc. either virtual or in-person
• Experience in creating or modifying existing documentation to support the subject

If you are available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP on / If you do respond via e-mail ( ) please include a daytime phone number so I can reach you. In considering candidates, time is of the essence, so please respond ASAP with your updated resume.

Established in 2003, JTSi is a Professional IT & Engineering Services provider with years of documented experience in the Information Technology and Engineering services field. JTSi has a proven track record for successfully delivering mission critical Professional services to the Government and the industry. JTSi SAP team delivers solutions to its clients by clearly understanding their core business problems. We deliver quality services at equitable rates and focus on constant improvement in all areas of our operation, austerely complying to the customer s desire. We view our-selves more as a business partner than a mere provider of consulting services. At JTSi customer is always first and partnering is our means to customer satisfaction. We do what we say!