ERP Business Analyst

Job Title: ERP Business Analyst
Location: Charlotte, NC
Duration: Direct hire/Permanent
Salary: $60k - $75k

Job Description:
The D365 Business Analyst is a techno-functional member of the IT- Business Applications team and is responsible for supporting the analysis, design, development, and implementation of business systems and processes. This role involves working closely with various departments to understand their needs and translate them into technical requirements. This position will assist in the development and maintenance of system documentation and provide support for system users.

What you'll be doing:

• Provide support to D365 Finance and Operations business end users
• Triaging and troubleshooting standard break fix issues, with special care and attention to detail during financial month end close periods
• Analyze Business Requirements: Collaborate with stakeholders to gather and document business requirements for new systems or enhancements to existing systems.
• System Design and Implementation: Assist in the design, development, testing, and implementation of business systems functionality, ensuring they meet the specified requirements.
• Provide support to system users, including troubleshooting issues and conducting training sessions to ensure effective use of the systems.
• Develop and maintain comprehensive system documentation, including user manuals, process flows, and technical specifications.
• Maintain user access in accordance with SOX compliant segregation of duties
• Monitor system alerts and daily audit reports, providing troubleshooting support as needed.
• Maintain a high-level understanding of D365 system integrations to assist with troubleshooting.
• Continuous Improvement: Identify opportunities for process improvements and system enhancements to increase efficiency and effectiveness.

This position is located out of the Charlotte, NC (Uptown Area) Office

We d love to hear from you if:

• Educational Background: Bachelor s degree in Business Administration, Information Systems, or a related field.
• 1-2 years of application support or analyst type of role in a professional setting
• Business Skills: Familiarity with business processes primarily in financial functions, accounting, accounts payables/receivables, treasury, and capital and asset management
• Technical Skills: Basic understanding of business systems and software applications. Familiarity with SQL, Debugging and object oriented programming preferred (X++ is a plus)
• ERP systems experience is a must: Microsoft Dynamics 365 is strongly preferred
• Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical information to non-technical stakeholders.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of work.

Benefits:
Dental / Medical / Vision / Life Insurance / Retirement / PTO

ESPO Corporation


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Leaders in Technical Recruiting & Staffing since 1965
ESPO has a comprehensive benefit package which includes PTO, Group Health and Dental Insurance, 401k. etc after you have satisfied the necessary waiting periods.

We are an Equal Opportunity Employer and value the benefits of diversity in our workforce.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, national origin, disability, protected Veteran status, or any other attribute or protected characteristic by law.