Digital Services PM

Job ID: CT-64614

Remote/Local Digital Services Govt PM (PMP/15+) with SiteCore, Salesforce, MuleSoft, Azure, Power Platform, ForgeRock, Google Analytics, PPM/Monday.com, Miro/Visio, JIRA/Confluence, Agile/Waterfall/Scrum/Kanban experience

Location: Hartford, CT (DAS)
Duration: 5 Months

Skills:
Skills Others Project management Performance in Complex Situations Advanced (7-9 Years) No
Skills Others Teamwork Advanced (7-9 Years) No

Description:
This is Us
The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with the government easier. When you join the Connecticut Digital Service, you ll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.

Is This You?
Project Execution. You excel in taking ownership and guiding projects from initiation to successful completion within complex and dynamic environments.

Agile Adaptability. You prefer a hybrid approach to project management, combining the strengths of planning and accountability, with the flexibility to adapt to change and deliver value in iterative cycles.

Leadership. You inspire and lead cross-functional teams, driving them to meet project objectives, encouraging innovative thinking, and ensuring stakeholder perspectives remain central to decision-making.

About the Role
The Project Manager will lead a cross-functional project team, driving meaningful change, and ensuring the delivery of high-impact digital services to the State of Connecticut. The Project Manager will develop and manage project plans, establish effective project governance, manage vendors, facilitate meetings and agile ceremonies, provide regular status reports, identify and manage risks, and act as the primary point of contact for stakeholders.

Experiences Required for This Role
Project Planning & Management At least 5 years of experience and use cases with the following:
Defining project scope, objectives, and deliverables
Creating project plans, schedules, and timelines
Organizing and facilitating internal and external meetings
Preparing and distributing progress reports
Communicating plan deviations and implementing corrective actions
Establishing and managing a well-defined project management process
Championing continuous process improvement

Risk/Issue Management & Mitigation At least 5 years of experience and use cases with the following:
Identifying, tracking, and comprehensively documenting project risks and issues
Assessing potential impact of identified risks and issues
Developing and implementing effective mitigation strategies
Proactively addressing risks to minimize disruptions and maintain progress
Ensuring compliance with policies, procedures, and regulatory requirements

Team Management & Team Building At least 5 years of experience and use cases with the following:
Fostering a collaborative and results-driven work environment
Holding teams accountable for commitments and ensuring alignment with project objectives
Removing roadblocks and impediments that hinder team progress
Leveraging organizational resources to improve team and individual capacity for project work
Managing vendor relationships and coordinating activities of third-party resources effectively

Knowledge, Skills, and Ability
Project Management
Extensive experience in varying project management methodologies, including the ability to manage projects using Agile, Waterfall, Hybrid, Scrum, or Kanban as appropriate
Expert in PPM (Project and Portfolio Management) tools such as Monday.com
Expert in Microsoft Office Suite and diagramming tools such as Miro or Visio
Proficiency in software development tools such as JIRA and Confluence
Ability to translate technical and design tasks into project plans, and effectively communicate technical concepts to non-technical stakeholders
Ability to successfully manage multiple projects concurrently

Performance in Complex Situations
Experience in managing stakeholder expectations and maintaining positive relationships
Expert in managing conflicts and resolving disputes among diverse stakeholders
Strong problem-solving skills, finding innovative solutions to move projects forward
Skilled in drawing out unexpressed dependencies, requirements, and expectations
Comfort in blazing a path through an ambiguous work environment
Judgement in dealing effectively and diplomatically with all levels of government staff
Ability to maintain strict confidentiality

Preferred Skills & Qualifications
Other Desirable Skills
A bachelor s or master s degree in business or related field
PMP (Project Management Professional) certification
3+ years of leadership experience
Experience with web management content systems such as SiteCore
Exposure to various technology platforms and services, including Salesforce, MuleSoft, Azure, Power Platform, ForgeRock, and Google Analytics

Administrative Considerations
The Project Manager may work on multiple projects simultaneously, leading a cross-functional project team to meet project objectives. The scope of assignments may evolve, either scaling down or expanding, as projects progress through different phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.

The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. Consultant must be available and working during core state working hours, Monday to Friday, 8 AM to 5 PM Eastern Time. Some liberty may be given to flex daily hours up or down based on business need, not to exceed a total of 40 hours per week. Payment will be on a time and material basis and paid only for actual hours worked.

Consultant must be willing and available to travel into the office as requested or needed. If workflow dictates an on-site presence is not needed, consultant may work remotely. Consultant must be on camera during virtual meetings. Travel to various state offices may be required. State Agencies are located in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.

The contractor must provide their own laptop, webcam, and high-speed internet (if working remotely) to perform their duties. All software licenses and access will be provisioned by the State of Connecticut.

Information accessible by the contractor may be sensitive, confidential, or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.