IVR Architect (Kore AI)

  • Charlotte, NC
  • Posted 1 day ago | Updated 1 day ago

Overview

On Site
$DOE
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

JAVA
IVR
NLP
Generative AI
LLM
IVR Architect
Kore AI
LCNC

Job Details

IVR Architect (Kore AI)
Charlotte NC (100% Onsite)

12 Months

Mandatory Skills

Java, Prompt engineering, LLM integrations, API, Web services, LCNC platform exposure NLU / NLP model implementation

- Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).

- Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data retrieval, and integrations with conversational AI platforms, frameworks, and tools.

- Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.

-Experience with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.

- Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.

-Good to have knowledge in KORE AI as current IVRs are build in KORE AI platform and integrations required with KORE AI.

Thanks & Regards,

Thiru. S

Executive Staffing,

NAM Info Inc

+1

Email -

Website -

2525 US Highway 130, BLDG D, Suite 2

Cranbury, NJ 08512

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