Overview
On Site
$35 - $40
Contract - Independent
Contract - 12 Month(s)
Skills
Laptop
Database Administration
Information Management
Intranet
Inventory
Litigation
Computer Hardware
Customer Support
Cyber Security
Data Integrity
Internet
Management
Microsoft SQL Server
Network Support
Quality Assurance
Recovery
Regulatory Compliance
System Integration
Technical Support
Technical Training
Training
Job Details
Computer Support Technician
Client: State of Minnesota
POP: 12+ months
Location: Primary - Minneapolis, MN; Secondary - St Paul, MN
SCOPE
The Computer Support Technician provides technical support to meet the information management needs of the U.S. Attorney s Office. Under the direction of the IT Systems Manager and Specialist, the technician supports networked systems and ensures the availability, functionality, and security of IT systems and data.
REQUIRED SKILLS
- Hands-on IT-related experience demonstrating proficiency in:
- Systems Integration: Understanding of IT components and performance optimization
- Operating Systems: Proficient in installing and maintaining modern OS environments and device interoperability
- Security & Recovery: Experience with security tools and troubleshooting methods to ensure high availability
- Web Support: Ability to convert content for intranet/internet, validate links, and resolve errors
- Performance Tuning & Database Management: Knowledge of tools and techniques to improve system performance
- Experience may be gained through employment or intensive IT training (e.g., certifications)
TASKS
- IT Systems & Network Support
- Configure, install, test, and maintain desktop/laptop systems, peripherals, and networked devices
- Perform quality assurance, diagnostics, and implementation of upgrades and patches
- Support Microsoft SQL Server and web-based applications
- Customer Support
- Provide end-user assistance, including troubleshooting, training, and issue resolution
- Install and configure hardware/software for desktops, laptops, and mobile devices
- Maintain inventory and manage asset tracking
- Security & Data Integrity
- Ensure confidentiality, integrity, and availability of systems and data
- Support cybersecurity efforts, including security compliance and user access controls
- Maintain intranet/internet pages by updating content and ensuring functionality
- Litigation & Case Management Support
- Assist in planning and supporting litigation tools and case management systems
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.