Overview
Skills
Job Details
Provide L3 support for Teamcenter PLM application and related services.
Troubleshoot and resolve issues related to Teamcenter client (RAC, AWC) and server components.
Perform user administration, access control management, and role configuration.
Work on incident management, service requests, and root cause analysis.
Collaborate with development and infrastructure teams to resolve complex issues.
Document technical solutions, standard procedures, and create knowledge base articles.
Working knowledge of ITK, SOA, and other customizations
Familiarity with CAD integrations (NX, SolidEdge, etc.) is advantageous.
Experience with PLM issue tracking and ticketing tools (ServiceNow, Remedy, etc.)
Ability to work in shifts or provide on-call support as neededTeamcenter L3 Support