Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Skills
Akamai
API
API Management
Collaboration
Microsoft Azure
DNS
SSL
TLS
OAuth
HTTP
CI/CD
Akamai WAF
Azure Front Door
Log Analytics
Dynatrace
Terraform
ITSM
DevOps
IT Service Management
Scripting
WAF
Service Management
Azure integeration
Job Details
Greetings from Vilwaa!
At Vilwaa, we are focused towards delivering IT services and solutions in Data Engineering, Cloud Infrastructure solutions , Digital Application Development, (IoT) - Internet of Things.
Role : Azure APIM Support Analyst
Location : Chicago, IL
Job Description:
Key Responsibilities
- Perform comprehensive troubleshooting of API gateway, WAF, and routing configurations to ensure optimal operations.
- Conduct regular analysis of logs and metrics to ascertain and mitigate recurring issues.
- Manage and execute API deployments, revisions, and policy updates using Terraform for thorough configuration management.
- Collaborate with Akamai and Microsoft support teams for complex problem resolution.
- Participate in Change Advisory Board (CAB) meetings to discuss and implement approved changes efficiently.
- Optimize WAF and routing rules, enhancing both performance and security measures.
- Document known errors, Standard Operating Procedures (SOPs), and create root cause analysis (RCA) reports to streamline operations.
Additional Skills
Desired Skills
- Proficient experience with Azure API Management, Azure Front Door, Application Gateway, and Akamai WAF.
- Demonstrable proficiency in Azure Monitor, Log Analytics, Dynatrace, and Terraform.
- Experience with ITSM platforms, preferably ServiceNow, for effective service management.
- Thorough understanding of ITIL processes including Incident, Problem, Change, and Event management.
- Exceptional troubleshooting, scripting, and automation skills that empower operational optimization.
Preferred Experience
- Possession of Azure certifications (e.g., AZ-104, AZ-204, AZ-400, AZ-700) that display a deep commitment to professional development.
- Prior experience in supporting high-availability, enterprise-grade API platforms.
- Knowledge of networking principles, as well as DNS, SSL/TLS, OAuth, and HTTP/S protocols.
- Familiarity with CI/CD pipelines and modern DevOps methodologies to enhance deployment efficiency.
Mandatory Skills: Azure Integration .
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