Senior Manager, Cloud Engineering

Overview

On Site
Hybrid
Full Time

Skills

Pricing
Pivotal
Product Development
Payments
Supervision
Mentorship
Vendor Management
Vendor Development
Product Engineering
Leadership
Business Cases
IT Management
Budget
Fraud
Core Banking
Roadmaps
Thought Leadership
IT Strategy
Business Process
Regulatory Compliance
Benchmarking
Trend Analysis
Continuous Improvement
Migration
Real-time
Payment Systems
PaaS
IaaS
Kubernetes
Cloud Computing
Continuous Integration
Continuous Integration and Development
API Management
Business-to-business
Retail
SAFE
Coaching
Resource Allocation
Communication
Staff Management
Presentations
Relationship Building
Negotiations
Facilitation
RTP
Management
Information Technology
Agile
Microsoft Azure
DevOps
Banking
Finance
Computer Science
Team Management
Performance Management
Preventive Maintenance
Project Management
Military
Media
Intellectual Property
IP
Recruiting
Market Analysis
Policies and Procedures

Job Details

Overview

The Payments, Product and Pricing team is looking for a senior technology manager to lead an engineering team responsible for Managing Products and Pricing Enterprise initiative. Individual will lead strategic initiatives across Real-Time Payments (RTP), FedNow, Zelle for Small Business, and global transfers. This role is pivotal in modernizing Navy Federal's payment ecosystem, ensuring secure, scalable, and member-centric solutions.

In this role, you will be responsible for the product development and will partner with stakeholders to strategize, enable and deliver Digital Payments integrations in alignment with Cloud Native Core Banking Systems and partner with vendors.

To serve as owner and subject matter expert for an assigned area delivering a designated service to the organization. To provide forward-looking, industry perspective and is responsible for the full lifecycle of the respective service including defining Objectives, Roadmaps and Big Outcomes aligning with Enterprise-wide initiatives. Works independently with no supervision and serve as a mentor to Mangers. Partners with Vendor Management Office in contract analysis and competitive market assessment for vendor selection process. Provides actionable feedback to Resource and Vendor Managers to ensure expected performance to SLAs.

Responsibilities
  • Provide leadership and guidance to product engineering teams enabling the delivery of products, capabilities, and services leading to desired business value outcomes aligned to strategy
  • Partner with product leadership and stakeholders to define and execute business and technology strategy including business case and roadmap development driving delivery of products and capabilities aligned with organizational goals and priorities
  • Build and maintain relationships with business and technology leadership and stakeholders including external vendors
  • Prepare and manage annual "Change the Business" and "Run the Business" budgets in accordance with established variance targets
  • Establish measurable team Objectives and Key Results that align with broader organizational objectives
  • Partner with internal stakeholders (e.g., Fraud, Digital, Core Banking) and external vendors to ensure delivery excellence
  • Develop workforce strategy; build and grow product delivery teams ensuring the appropriate resources and skills aligned to the long-term strategy and roadmap
  • Evaluate performance of direct reports including managers and individual contributors; facilitate meaningful coaching conversations on performance and development opportunities
  • Respond and adjust accordingly to industry, technology, operational, and organizational changes; assess new products and capabilities, technologies, and strategies, and ensure effective operational transition
  • Seek and drive thought leadership opportunities; provide perspectives on technology strategy and trends
  • Develop and maintain an understanding of relevant industry regulations and standards, governance policies, best practices, business processes and technology used within related business areas to ensure compliance with policy, procedures, standards, and vendor contractual requirements
  • Perform benchmarking and trend analysis to drive continuous improvement and elevate portfolio / product team performance
  • Perform other related duties as assigned

Qualifications
  • Bachelor's Degree in Information Technology, Computer Science or related field
  • Experience in Migrating legacy applications to Modern stack of technologies
  • Experience in Managing integrations with Real-time and Cross border Payment systems
  • Experience in Product and technology development team
  • Deep technical expertise in Azure Platform as a Service (PaaS); Azure Infrastructure as a Service (IaaS) ; Azure Kubernetes Service
  • Extensive experience in cloud native architectures and technologies (e.g. Containers, Continuous Integration and Delivery, API Management, B2B, B2C etc.)
  • Advanced skill in formulating a strategic vision and defining and implementing action plans to achieve strategic goals
  • Advanced knowledge of Agile frameworks (e.g., SAFE)
  • Experience in leading, guiding and coaching professional staff
  • Experience in resource allocation and management
  • Advanced verbal and written communication skills
  • Effective in producing desired results and achieving goals and objectives
  • Experience in working with all levels of staff, management, stakeholders, vendors
  • Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
  • Advanced skill in relationship building, negotiation, and facilitation skills

Desired Qualifications
  • Proven experience with RTP, FedNow, Zelle and/or other money movement platforms
  • Experience in managing production critical payment applications and integration with Payment services providers
  • Master's Degree in Information Technology, Computer Science or related field
  • Knowledge of NFCU operations, processes and procedures
  • Experience with agile delivery frameworks and Azure DevOps
  • Advanced knowledge of banking/financial industry standards and practices
  • Graduate degree in Computer Science, Computer Applications, and/or a similar field
  • Experience of knowledge in managing teams

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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From Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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About Navy Federal Credit Union