Overview
On Site
Full Time
Skills
Tier 1
Asset management
Operational efficiency
Printers
Thin client
Active Directory
Time management
Change management
Mobile devices
Security clearance
Management
Collaboration
Laptop
Network
Microsoft
ServiceNow
Communication
CompTIA
iPad
iPhone
Provisioning
Job Details
Location: Washington, DC
Description: The Judge Group is currently seeking a Tier 1 Support Technician to support a large State Department organization. An active top secret clearance is required. For immediate consideration email your resume to
- Robbie Kissinger
Location: Washington, DC (Fully Onsite)
As an Asset Management and Tier 1 Support Specialist, you'll play a critical role in ensuring the smooth operation of our Department of State executives' technology needs. Your mission is to provide top-notch support, maintain assets, and contribute to our team's success.
Responsibilities:
Requirements:
Nice to Have:
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Description: The Judge Group is currently seeking a Tier 1 Support Technician to support a large State Department organization. An active top secret clearance is required. For immediate consideration email your resume to
- Robbie Kissinger
Location: Washington, DC (Fully Onsite)
As an Asset Management and Tier 1 Support Specialist, you'll play a critical role in ensuring the smooth operation of our Department of State executives' technology needs. Your mission is to provide top-notch support, maintain assets, and contribute to our team's success.
Responsibilities:
- Manage and track assets for over 800 high-profile executives worldwide.
- Provide Tier 1 support, promptly addressing user requests and technical issues.
- Collaborate with cross-functional teams to maintain operational efficiency.
- Configure and install network printers, local printers, workstations, thin clients, and laptops across various network classifications.
- Familiarity with Active Directory, OUs, and Workstations.
- Utilize SharePoint, Microsoft Teams, and ServiceNow for efficient communication and task management.
- Understand and adhere to Change Management processes and controls.
Requirements:
- Active Top Secret Clearance.
- Minimum of 2 years' experience in asset management.
- Ability to work collaboratively in a team-oriented environment.
- Basic understanding of Active Directory, OUs, and Workstations.
- Experience responding to on-demand Tier 1 support requests.
- Proficiency in configuring and installing network devices.
- Strong communication skills.
Nice to Have:
- Microsoft or CompTIA certifications.
- Bachelor's degree.
- Familiarity with iPads/iPhones, mobile device provisioning, and troubleshooting.
- Excellent written and oral communication skills.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!