Principal SRE - Gen AI

General information

Career area
Technology

Work Location(s)
601 S. Tryon Street, NC

Remote?
No

Ref #
19908

Posted Date
05-30-25

Working time
Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some clich people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that has worked out the kinks and is fulfilling its purpose. We are always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally. Tech

Our team is building Ally's Generative AI Platform, enabling teams and applications across the organization to leverage AI in a safe and performant way. We aim to operate like a startup in an enterprise environment, moving quickly and iteratively working with our partners to get to the best solution. As we scale our platform, it's imperative that we have a mature observability and testing framework. This role will focus in these areas, partnering with our Enterprise Observability, Sustain, and Testing teams to help ensure our platform is a reliable enterprise asset for our stakeholders to confidently leverage. The ideal candidate is a strong team player, versatile in their skillset, loves to learn, and welcomes new challenges.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

• Work with partner teams to assist in onboarding and ensure full coverage of platform capabilities to enterprise testing and observability tools, as well as developing any internal frameworks that may best suite the team's need.
• Collaborates with other developers and provides significant contributions to develop specifications to resolve stakeholder questions, technical problems, and to address enhancement needs.
• Uses technical knowledge, creativity and company practices and priorities to obtain solutions to complex problems.
• Interfaces with senior management to provide and obtain information and to build consensus regarding project direction.
• Interacts directly with partnering teams and stakeholders.
• Serves as a mentor to lower level developers.

The Skills You Bring

• 5+ years of experience preferred.
• Preferred Technology Stack: Python, Terraform, AWS
• Experience with observability tools such as Dynatrace, Datadog, or Splunk.
• Experience with test automation is a plus.
• Bachelor's degree in Computer Science, Software Engineering, or other related discipline preferred.
• Knowledge of all phases of software development including design, coding, testing, debugging, implementation, and support.
• Experience writing and reviewing software design specifications in an object oriented development environment.
• Ability to thoroughly understand the business issues surrounding each project.
• Ability to respond directly to questions from business clients.
• Ability to be a technical authority and work with other team members.
• Knowledge of standard change management tools and processes.
• Ability to work in a team environment.
• Advanced hands-on knowledge and experience.

#LI-Hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally's Total Rewards, please visit this link: ;/li>

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range : $110000 - $180000 USD

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.