FLEX Senior Site Reliability Engineer

Job Description

This is a temporary position.

Overview:

We're seeking a Senior Site Reliability Engineer to shape and drive our global infrastructure and reliability strategy across 9,500+ properties worldwide. This role is ideal for a strategic thinker with deep experience in Site Reliability Engineering (SRE), Cloud computing, and large-scale enterprise transformation. As part of a highly matrixed organization, you will lead cross-functional efforts that touch franchised and managed operations, navigate major cloud transitions, and optimize vendor relationships with key vendor partners.

Key Responsibilities:

Define and lead strategy for SRE and cloud modernization across a global hotel portfolio, supporting both managed and franchised environments, including the incorporation of market research.

• Drive cross-organizational efforts to address critical infrastructure challenges such as end-of-life systems and multi-year cloud migrations.
• Partner with Infrastructure, Cloud, Procurement, Finance, Architecture and Engineering teams to develop actionable roadmaps and influence capital planning decisions.
• Lead executive-level communications-create compelling narratives, board-ready materials, and strategic recommendations for CIO, CTO, and SVP audiences.
• Provide a strategic lens into reliability initiatives, identifying high-value opportunities for automation, observability, and operational efficiency. Deliver insightful and practical solutions and outcomes that tie strategy to operations.
• Align enterprise infrastructure goals with customer-facing digital experiences, ensuring resilient foundations for our travel and leisure brands.
• Research into the influence of new or existing technologies for SRE and data needs for organization.
• On-going review of onshore, near shore and offshoring strategy
• Design and maintain business and operational intelligence dashboards to track key metrics such as MTTR, MTTD, CSAT, etc.
• Build business and functional domain knowledge as appropriate.
• Ensure delivery is anchored in operational KPIs to provide real-time operational insights, evidence of policy compliance, and demonstrated value-delivery of investments.
• Curate and deliver biweekly communications to align internal and external teams on strategic initiatives and ongoing value delivery.

Qualifications:

• 7+ years of experience in IT strategy, SRE, cloud infrastructure, or enterprise architecture with a top-tier strategy consulting firm, corporate strategy department, planning and allocation department, or similar.
• Strong background in Site Reliability Engineering principles, cloud-native technologies (AWS, Azure, or Google Cloud Platform), and hybrid cloud strategies.
• Proven success in leading large-scale transformations across global, distributed, and federated business models.
• Experience with enterprise vendors and contracts, especially in infrastructure, licensing, and managed services contexts.
• Exceptional ability to translate technical complexity into executive insight-strong in visual storytelling, data synthesis, and influencing senior stakeholders.
• Demonstrated success in cross-functional collaboration within matrixed organizations, comfortable working across legal, finance, operations, engineering, and vendor ecosystems.
• Demonstrated experience of the full program life cycle from concept through to implementation with a positive, self-motivated drive and tenacious attitude.
• Bachelor's degree in engineering, computer science, business, or a related field; MBA or equivalent preferred.

Preferred Experience:

• Retail, Travel, hospitality, or franchising industry exposure.
• Familiarity with full stack technology lifecycle management and OpEx/CapEx planning.
• Prior experience managing ESXi clusters, hypervisors, API/microservices, and public cloud environments (preferably AWS, Azure and Ali Cloud)
• Prior experience managing security vulnerability remediation within windows, AIX, RHEL and public cloud environments.

The pay range for this position is $47.30 to $78.32 per hour.

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 14 days after the date of this posting, July 14, 2025.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.