Overview
Skills
Job Details
IT Operations Support Specialist
Location: 1 Rockwell Dr, Morristown, TN 37813 onsite position
Hours: Mon-Fri: 8-5
Contract: 12+ Months contract
Client:
This individual will have a site lead who will designate work to them via an Answers queue.
Certifications are not required, but basic IT skills and a willingness to learn are necessary.
IT experience will take precedence over education for this position.
Key Tasks:
-Manufacturing IT: Networking, MDOS, Shop floor triage and IT
-Working with computers, handhelds, and tablets
-Wireless networking
Provides system operational support ensuring the effectiveness, efficiency, accuracy, and availability of systems for end users.
Performs routine maintenance, facilitates customizations and changes to, and ensures system disaster recovery for systems.
Facilitates new employee technology setup, including computer setup and delivery and system access. Resolves issues and performs authorized changes and upgrades to existing systems.
Performs preventative maintenance on IT systems and networks; monitors system performance and accuracy. Performs root-cause analysis to identify issues.