Business Process Reengineering (Hybrid / Lansing, Michigan)

The Client is looking for: Business Process Reengineering

Top Skills & Years of Experience:

• Experience in a role, as a Business Analyst, Project Manager, or Project Coordinator, supporting a software development project, in the past 5 years - 5+ years
• Strong understanding of the software development lifecycle (SDLC)
• Experience working with grant management systems or government-funded programs is a plus
• Experience in gathering and documenting business feedback and incorporating changes into current processes

Clear and concise written and verbal communication is crucial to success and productivity in this role.

Will close submissions on: 10/21 @ 10am EST

Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared to share screen if asked.

Duration: 1 year with possible extension

Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week (Tuesdays and Wednesdays are preferred in-office days). Candidate can be full time in office, if desired.

Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule)

Required skill

Experience in a role, as a Business Analyst, Project Manager, or Project Coordinator, supporting a software development project, in the past 5 years - 5+ years

Experience in gathering and documenting business feedback and incorporating changes into current processes - 5+ years

Experience working with multiple teams, internal and external to support a project, it s business processes and training needs - 5+ years

Experience working as a liaison between the development team and project manager or business client in a software development project (strong understanding of SDLC) - 3+ years

Experience with Azure DevOps; including creating User Stories and queries - 1+ years

Preferred Skills

Experience with Federal, State or local grant management systems - 1+ years

Business Process Reengineering Position Description

Position Overview:

The Client is seeking a Senior Business Process Reengineer to support the Office of Educational Supports (OES) in enhancing and maintaining the Consolidated Application within the NexSys platform. This application is critical for distributing federal formula grants to Michigan Local Education Agencies.

This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal MDE cross-office teams (including the Office of Systems, Evaluation, and Technology - OSET), the Department of Technology, Management, and Budget (DTMB), and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.

Key Responsibilities:

• Process Analysis & Improvement
• Review and document current grant-related business processes and workflows.
• Identify opportunities for process optimization and recommend improvements.
• Analyze federal policy changes and advise OES on necessary application updates.
• Stakeholder Engagement & Communication
• Facilitate meetings with business stakeholders, technical teams, and external consultants.
• Act as the primary point of contact for field consultants regarding application issues.
• Communicate issue status, resolutions, and updates to relevant stakeholders.
• Operational & Technical Liaison
• Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
• Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
• Translate business needs into clear, actionable technical requirements.
• Leadership & Team Coordination
• Lead and mentor a team of business analysts.
• Delegate tasks effectively and ensure alignment with project goals.
• Facilitate and lead requirement-gathering sessions with both business and technical teams.
• Documentation & Knowledge Management
• Maintain comprehensive documentation on the project SharePoint site.
• Ensure all process changes and decisions are well-documented and accessible.

Required Skills & Qualifications:

• Proven experience in business process reengineering or business analysis.
• Strong understanding of the software development lifecycle (SDLC).
• Experience working with grant management systems or government-funded programs is a plus.
• Excellent communication, facilitation, and interpersonal skills.
• Demonstrated leadership capabilities in cross-functional team environments.
• Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office Suite.
• Self-starter with strong critical thinking and problem-solving abilities.

Interviews will likely be conducted on 10/24/25 via Microsoft Teams.

Desired Start Date: Monday November 10^th; start date is flexible

Work location is hybrid, 2 days in office are required (Tuesday & Wednesday preferred) and 3 days working from home. (Candidate can be full time in office, if desired.)

Contract Length: 12 months.

• Contract may be extended as desired.