Technical Operations Director

Job Description

ECS is seeking a Technical Operations Director to work in our Arlington, VA office. Please Note: This position is contingent upon contract award.

The Technical Director serves as the principal authority for all technical activities related to the implementation, transition, upgrades, testing, and operations of cloud-based IT environments for a premier law enforcement agency. This leader is responsible for ensuring technical excellence, alignment with organizational strategy, and the successful delivery of high-impact IT solutions.

Key Responsibilities

• Technical Leadership & Oversight:
• Direct and manage all technical operations, including system implementation, upgrades, and maintenance.
• Oversee technical engineering requirements for procurement, sustainment, modification, and performance of systems and sub-systems.
• Provide expert technical guidance, data analysis, and reporting to support decision-making.
• Stakeholder Collaboration:
• Serve as the operational point of contact for government and external vendor solution elements, ensuring seamless interoperability and communication.
• Collaborate with senior IT leadership to align technology initiatives with organizational strategy, roadmap, and technical architecture.
• Project & Resource Management:
• Supervise technical teams, assign tasks, and manage overall technical performance to ensure quality deliverables.
• Oversee the assignment and supervision of contractor personnel, ensuring projects remain on schedule and within budget.
• Quality Assurance & Compliance:
• Ensure all technical solutions meet industry best practices, regulatory requirements, and agency standards.
• Monitor and maintain the condition of technical equipment and systems, arranging for repair and preventive maintenance as needed.
• Continuous Improvement:
• Stay current with emerging technologies and recommend enhancements to improve operational efficiency and technical capabilities.
• Develop and implement policies, procedures, and standards to ensure a safe and effective technical environment.

Position contingent upon award.

Required Skills

• Ability to Obtain a Public Trust Clearance
• Education:
• Bachelor's or master's degree in IT, Computer Science, Information Systems, Management, or a related field.
• Experience:
• Minimum of eight (8) years of recent experience in technical roles such as software development, system administration, or technical leadership for large-scale IT programs.
• Direct, relevant experience within the last two years.
• Certifications:
• (Desired) Current Project Management Professional (PMP ) certification or equivalent.

• U.S. citizenship.

Desired Skills

• Demonstrated expertise in technical operations, system integration, and cloud technologies.
• Strong leadership, analytical, and problem-solving skills.
• Ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Experience managing technical teams and collaborating across multidisciplinary groups.

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.