Business Analyst -

Required Knowledge, Skills & Abilities (KSAs):
Ability to effectively communicate with both technical and business resources and translate business needs into effective specifications
Excellent relationship management skills, including building relationships and trust through active listening, demonstrated interest in business challenges, and time spent assisting colleagues.
Ability to facilitate and host sessions to elicit ideas from business colleagues, understand their challenges and encourage group participation.
Ability to think creatively, frame new concepts that inspire new use cases, and brainstorm with colleagues about future solutions and services.
Ability to influence and engage others through storytelling, persuasive ideas, and thoughtful narratives that support the department s mission.
Ability to navigate and understand the needs of multiple stakeholders.
Excellent oral (presenting and public speaking) and written (documentation, briefing reports, correspondence, PowerPoint presentations, etc.)
Ability to work on multiple projects as a project team member, occasionally as a project leader.
Facilitate joint application design (JAD) sessions with the team to define the solution.
Facilitate the negotiation of requirements amongst multiple stakeholders.
Analyze information gathered about business needs and develop solutions or alternative methods of proceeding. Create Visio process maps, requirements traceability matrices, use cases and other business analysis documentation appropriate to the specifically assigned project needs.