Senior Desktop/Tech Support

Overview

Hybrid
$30+
Contract - W2
Contract - 3 Month(s)
10% Travel

Skills

Desktop support

Job Details

Job Title: IT Field Technician
Assignment Duration: 3 month contract with potential hire
FTE Salary Range: 62-65K
Location: Southeast Massachusetts / Hybrid role (there is no 1 address. they work from home and dispatch to sites from there) ; Westwood MA, Canton MA, Scituate MA, Sharon MA, Hanover Ma, Duxbury, Hingham MA, Marion Ma, Plymouth MA, East Greenwich RI, Cumberland RI, Newport RI, Providence RI, Sandwich MA, Osterville MA, Falmouth MA


Job Description:
Provide in person or Remote Technical Support to Employees and Sales Agents Nationally and Perform On site repair in Coldwell Banker Branch offices as needed.

Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configures workstations for new users and upgrades existing equipment and software. Sets up and maintains network and telecommunication systems. Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed. Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience. Years Exp: 5 - 10. Experience: Relies on extensive experience to plan and accomplish tasks . Leadership/Contributions: Leads and directs the work of others. Reports to: Director. Advanced Degree or Certifications?: Yes.

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