Overview
On Site
$35 - $40 hourly
Contract - W2
Contract - Temp
Skills
Incident Management
Software Support
Management
SAP BASIS
Project Coordination
IT Infrastructure
Backup
Computer Science
Microsoft Windows
Cisco
Switches
VLAN
BMC
Active Directory
Microsoft Operating Systems
Microsoft Windows 7
Computer Hardware
Microsoft
Adobe
Manufacturing
Research and Development
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a Support Engineer in Dublin, OH.
Responsibilities:
* Provide incident analysis/resolution and timely Level 2 & 3 hardware & software support for ~200 to 300 clients & workstations depending on assigned sites and designated backup assignments
* Provide support and maintenance for multiple (normally 4-6) facility/plant networks depending on assigned sites; Manufacturing facilities typically operate on a 24x7 basis
* Process, resolve and oversee approximately 400-900 client incidents and user requests on an annual basis
* Provides local IT project support for 3 to 5 global, regional, and/or local IT or business initiatives per year
* Travels to other locations to support and maintain IT infrastructure at assigned facilities and assigned backup locations
REQUIREMENTS:
* Bachelor's degree in Computer Science, Business, or related field preferred, or progress towards this with relevant work experience as outlined in requirements
* Minimum 3 to 5 years of experience supporting networked PCs in the Windows environment, and experience in various technical, business, professional aspects of systems, applications and tools used. Recent experience in supporting complex Cisco environments preferred
* Basic Cisco switch configuration skills preferred; Knowledge of VLANS is essential; Knowledge of BMC Desktop Mgt. Tool or similar software and Microsoft Active Directory
* Must have strong knowledge of PC configurations, Windows 7 and 10, and hardware peripherals
* Preferred PC software skills in Microsoft O365, Adobe, and various other software applications
* Experience working in a chemical manufacturing environment & R&D facility a plus
* Experience working through projects using project methodology a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Support Engineer in Dublin, OH.
Responsibilities:
* Provide incident analysis/resolution and timely Level 2 & 3 hardware & software support for ~200 to 300 clients & workstations depending on assigned sites and designated backup assignments
* Provide support and maintenance for multiple (normally 4-6) facility/plant networks depending on assigned sites; Manufacturing facilities typically operate on a 24x7 basis
* Process, resolve and oversee approximately 400-900 client incidents and user requests on an annual basis
* Provides local IT project support for 3 to 5 global, regional, and/or local IT or business initiatives per year
* Travels to other locations to support and maintain IT infrastructure at assigned facilities and assigned backup locations
REQUIREMENTS:
* Bachelor's degree in Computer Science, Business, or related field preferred, or progress towards this with relevant work experience as outlined in requirements
* Minimum 3 to 5 years of experience supporting networked PCs in the Windows environment, and experience in various technical, business, professional aspects of systems, applications and tools used. Recent experience in supporting complex Cisco environments preferred
* Basic Cisco switch configuration skills preferred; Knowledge of VLANS is essential; Knowledge of BMC Desktop Mgt. Tool or similar software and Microsoft Active Directory
* Must have strong knowledge of PC configurations, Windows 7 and 10, and hardware peripherals
* Preferred PC software skills in Microsoft O365, Adobe, and various other software applications
* Experience working in a chemical manufacturing environment & R&D facility a plus
* Experience working through projects using project methodology a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.