Network Administrator - Onsite

Title: Network Administrator - Onsite

Mandatory skills:

• Network administration, CISCO, PALO ALTO FIREWALL,
• CISIO IDENTIFY SERVICES ENGINE, ISE,
• Ticketing System,
• Ekahau Program, Solar Winds Orion, Ekahau unit, iPad,
• computer operating system fundamentals, network operating system fundamentals, operating systems, applications, storage, networking,
• installation, deployment, diagnostics, troubleshooting,
• enterprise wireless, network infrastructure, firmware upgrades, software upgrades, security upgrades, feature upgrades,
• wireless networks, remediate, wireless connectivity, wireless assessments, wireless heatmaps projecting network coverage,
• wireless network, device lifecycle, Health Laboratory network connectivity, ISE registration, wireless documentation,
• enterprise wireless network deployments, enterprise wireless network installations, enterprise wireless network upgrades

Description:

SCOPE OF THE PROJECT:

• As the client continues to see increased growth of Enterprise Applications such as with the Electronic-Health-Records (EHR) initiative, the client is upgrading the base network and wireless infrastructure to allow critical systems to better leverage network resources, data, assets, infrastructure, and systems. Consistent with the best security practices, has upgraded the client s enterprise wireless networking system with focus on integration into an existing Identity-Based Networking Services (IBNS) solution.
• Responsibilities include statewide travel to client facilities to assist with network equipment upgrades, facility relocations, issue resolution, and the installation and configuration of enterprise wireless access points.
• The applicants selected will work under the general guidance of the Network Operations team but will also be required to work closely with other teams and client staff at all levels. Selected candidates will follow the client s Change Management process, and track and document the work and other tasks regularly communicating status updates to management and project manager.
• Candidates must be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.
• Primary responsibilities will focus on strengthening and optimizing network infrastructure to align with evolving business needs and ensure timely issue resolution within a collaborative team environment. This role will also partner closely with program area staff to provide support, troubleshoot problems, generate reports, implement enhancements, and monitor systems in accordance with established IT security policies and standards. Responsibilities may also include travel to client facilities to assist with moves, upgrades, and issue resolution.
• Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed. Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.
• This is an existing position to address the increasing workload by supplementing infrastructure staff in the Network Operations Center (NOC) Section to assist with the client's enterprise network infrastructure to ensure operational support.

REQUIRED EDUCATION:

• Associates Degree in a relevant field of work or high school diploma with equivalent work experience

Required Skills

• 3-5 years Local Area Network (LAN), WLAN, WAN
• 3-5 Year - Network administration CISCO and/or PALO ALTO FIREWALL
• Valid driver s License
• 3-5 YEARS CISIO IDENTIFY SERVICES ENGINE (ISE)
• 3-5 years of Ticketing System
• Ability to climb and work on a ladder

Preferred Skills

• Network Certification - Network Plus or CCNA
• Ekahau Program
• Solar Winds Orion

Education Requirement

• Bachelor's Degree or 5 years of equivalent experience.

DAILY DUTIES / RESPONSIBILITIES:

• The network administrators for these openings under the general guidance of the assigned Network Security Team Lead will coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the client s critical enterprise wireless and network infrastructure. The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. The network administrators will ensure assignments are completed accurately and on-time, and regularly provide: progress, tasks, and deliverables status updates to the assigned manager.
• Specific duties and responsibilities will include but not limited to the following:
• Monitor and identify issues with the client wireless networks and remediate
• Support wireless and network connectivity on Windows-based systems
• Support wireless and network connectivity on Mac-based systems
• Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
• Manage the wireless network/device lifecycle at all stages
• Assist with supporting the client Health Laboratory network connectivity on instruments and supporting systems
• Assist with ISE registration of devices on the network
• Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.
• Perform enterprise wireless network deployments, installations, and upgrades
• o Requires comfort working on a ladder; ability to lift 40 lbs.
• Perform firmware/software/security/feature upgrades and other maintenance tasks
• Monitor client trouble ticket system and complete network assigned tickets
• Will serve as the client s first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.
• Assists client staff/contractors in resolving wireless and other network related problems
• Coordinate and assist with testing and validation
• Adhere to client security and IT policies and standards
• Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained
• Assists various IT groups with other non wireless tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)
• Create, maintain, and review/improve upon notes and wireless documentation
• Ability to plan, organize, review, and implement associated project milestones to completion.

IMPORTANCE):

• Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)
• 3-5 years Local Area Network (LAN), WLAN, WAN
• 3-5 Year - Network administration CISCO and PALO ALTO FIREWALL
• Ability to lift and move PCs, monitors, and other equipment.
• Valid driver s License
• Interpersonal skills
• Verbal communication skills, written communication skills
• 3-5 YEARS CISIO IDENTIFY SERVICES ENGINE (ISE)
• 3-5 years of Ticketing System

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

• Network Certification
• Ability to climb and work on a ladder to reach ceiling to install wireless access points.
• Solarwinds Orion
• EKAHOU SIDEKICK

REQUIRED EDUCATION:

• Associates Degree in a relevant field of work or high school diploma with equivalent work experience.

Notes:

Monday - Friday. Travel to various locations around the state is required throughout the week. State vehicle preferred transportation.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Binodh Thankappan

VIVA USA INC.

3601 Algonquin Road, Suite 425

Rolling Meadows, IL 60008