ERP Application Analyst

Description

Robert Half is recruiting for an Application Analyst with experience in ERP systems. The ERP Application Analyst is responsible for the ongoing support, maintenance, and enhancement of enterprise business applications, with a primary focus on construction management and service-based ERP systems. This role partners closely with business stakeholders, IT team members, and third-party vendors to ensure applications are stable, well-documented, and aligned with operational needs. The ERP Application Analyst also provides second-level application support and plays a key role in system testing, upgrades, and continuous improvement initiatives.

• This is a Direct Hire position that will require an onsite work schedule.
• Open to multiple locations in Wisconsin (Appleton - Madison - Milwaukee).
• Must be located in Wisconsin. Relocation assistance is not being offered at this time.
• This role is not eligible for sponsorship.

Key Responsibilities

• Provide day-to-day support for enterprise applications, including construction management and service ERP systems.
• Serve as a second-level support resource by troubleshooting application issues, analyzing root causes, and coordinating resolutions.
• Collaborate with internal business users to understand functional requirements and translate them into system enhancements or configuration changes.
• Work with external vendors and consultants to plan, implement, and support system upgrades, patches, and new functionality.
• Perform functional testing of system changes, enhancements, and upgrades to ensure quality and reliability.
• Create and maintain system documentation, including workflows, configurations, enhancements, and support procedures.
• Monitor application performance and identify opportunities to improve system efficiency, usability, and user experience.
• Assist with data analysis and reporting needs, including writing and maintaining SQL queries.
• Support change management activities, including user communication and coordination of system updates.
• Develop a strong understanding of business operations and processes to better support users and recommend technology improvements.
• Provide guidance and training to end users to help them effectively leverage ERP functionality.

Requirements

• 2+ years of experience supporting ERP systems or enterprise business applications.
• Working knowledge of SQL, including the ability to write and troubleshoot queries.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to document technical and functional processes clearly and accurately.
• Effective communication skills, with the ability to work with both technical and non-technical users.
• Strong organizational skills and the ability to manage multiple priorities in a collaborative environment.
• Degree in Information Technology, Computer Science, or a related field, or equivalent practical experience (preferred).

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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